This aricle applies to forwarders
To upload a document in VendorConnect, you can upload from the Document Management page or from the Attachments tab within the Service Request.
Upload Document from the Document Management page
Step 1: Hoover over VendorConnect and click on Document Management
Step 2: Click Upload next to the Service Detail you want to complete
Step 3: Fill out the upload form to attach the document
Step 4: Click Save
When the document has been uploaded you will see the status change to Pending
How to Upload a Document Under the Attachments Tab
Step 1: Hoover over VendorConnect and click on Work Queue
Step 2: Click on the Service Request you wish to upload a document for
Step 3: Under the Attachments tab click +Document
Step 4: In the Add New Document box, click Select Files
Step 5: When file(s) have been selected, fill out the form and then click Upload Document
Note: You can put N/A for Document ID if it does not apply.
Note: If you already have a document attached you will receive a Confirmation Required pop-up.
Cancel will take you back to the work detail screen
Yes will open a new work detail to attach the document to
Notice the status change when a new document has been uploaded