MBSi Corp.

Tips & Tricks 11

• Picture Zoom Capability
• Accessing RecoveryConnect from RCM
• Address Hit Filter
• RCM FAQ's
• To-do List Icons

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Mobile User Guide 15

• Logging in to RCM and the Dashboard
• RCM - Menu Bar
• Viewing Assigned Cases via My Addresses
• Case Details Screen in RCM
• Creating a Case Update

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Getting Started 36

• Set Up Coverage Area(s)
• Entities - Auctions, Transport and Police - Agencies
• Bubble Counter Menu - Agents
• Set Up Zones
• Inactive Service Provider and Service Provider Settings

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Case Management 35

• Bubble Counters - Refresh Button - Agents
• Navigation Menu - Closes/Holds - Agents
• Service Provider Map and Score Card
• LPR Dashboard: Historical Hits, Validated/Available and Archived Data
• How to Complete On-Hook & Asset Recovery

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Smart Invoicing 3

• Smart Invoicing - Contract Set Up
• Smart Invoicing - Uploading Contract
• Smart Invoicing setup and configuration

Administrative User How To's 1

• How To Review Billing

Release Notes - What's New? 1

• 4/12/2021 Release: Smart Invoicing Features

FAQ's 1

• Case Statuses: Open in RecoveryConnect when showing Closed in Other Systems

Agents 0

Forwarders 0

Migration Information 1

• RecoveryConnect Migration Information