Applies to integrated customers using the RecoveryConnect API


Orders Operations

The Order Operations section contains endpoints used to create, retrieve, update, assign, and manage orders (cases) in the system. These endpoints allow users to manage order details, employees assigned to orders, addresses, tags, attachments, and related order information.

All requests must include a valid Bearer Token in the request header.

Create Order
 Description: 
This endpoint is used to create a new order (case) in the system. To create an order, you must provide mandatory details such as case type ID, client ID, lien holder ID, collateral details, borrower’s information, and borrower’s address.

URL: /api/v140/orders
Method: POST
 
Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

determination_flag

Defines case flow:
0 – Normal Flow,
 1 – Switch Flow

No

0 or 1

case_type_id

Type of the case

Yes

1

client_id

Unique identifier for the client

Yes

65690

lienholder_id

 

Unique identifier for the lienholder

Yes

65690

client_account_number

Account number of the client

No

2345324

lienholder_account_number

Account number of the lienholder

No

6468637

assign_service_provider_id

Company ID to which the case is assigned (Forwarder/Agent)

No

10004

tier_level

Tier level of the case

No

1

placement_level

Placement level of the case

No

1

Collaterals - Mandatory

identification_number

Vehicle Identification Number (VIN)

Yes

1FALP13P9VW12034926456

vehicle_type_id

Type of collateral (vehicle)

No

5

year

Manufacture year of the vehicle

No

2015

make

Make of the Vehicle (brand)

No

Ford

model

Model of the vehicle

No

Fusion

body_type

Body type of the vehicle

No

Sedan/Saloon

drive_train

Type of drive train of the vehicle

No

Front-Wheel Drive

engine

Type of the engine

No

Cylinder

trim

Trim type

No

LX

fuel_type

Fuel type of the vehicle

No

Gasoline

license_plate

License plate of the vehicle

No

139507

license_state

State of the license plate

No

OH

Loan Info

original_loan_amount

Loan amount taken by the borrower

No

900

payment_amount

Amount paid

No

500

past_due_amount

Amount overdue (not paid by due date)

No

200

unpaid_balance

Outstanding principal balance on the loan

No

200

contract_date

The date on which the loan agreement was officially created and recorded.

No

2020-01-01

delinquent_since

The date when the loan account first became past due or delinquent.

No

2020-01-01

chargeoff_date

The date when the lender officially declared the loan as a loss (charged off).

No

2020-05-05

collateral_value

Assessed value of the collateral securing the loan

No

700

collateral_value_added

The date when the collateral value was last added or updated for the loan

No

2020-01-01

color

Vehicle color

No

Light Blue

Borrowers - Mandatory

firstname

 

Borrower’s first name

Yes

Vinay

middle_initial

Borrower’s Middle name

No

Sai

lastname

Borrower’s Last name

Yes

Bandi

date_of_birth

Borrower’s Date of Birth

No

1984-01-01

type

Indicates borrower or co-signer

Yes

borrower

ssn

Borrower’s Social Security Number

No

123456789

is_fraud

Boolean flag indicating fraud status (0 = No, 1 = Yes)

No

0

bankruptcy

Bankruptcy type and status

No

chapter_7_active

active_military

Boolean flag indicating if borrower is serving in the military (0/1)

No

0

is_deceased

Boolean flag indicating if borrower is deceased (0 = No, 1 = Yes)

No

0

Phones – Not Mandatory

type

Phone type identifier that defines the type of phone number (e.g., Mobile, Home, Work). Refer to Phone Type IDs table.

No

6

mobile_carrier_id

Identifier of the mobile carrier associated with the phone number. Refer to Mobile Carrier ID Mapping table.

No

1

number

Phone number of the contact person.

No

123456

extension

Phone extension number if applicable.

 

No

22

memo

Additional note or description related to the phone number.

No

home

valid

Indicates whether the phone number is valid. Values: 1 = Valid, 0 = Invalid

No

1

no_contact

Indicates whether the phone number should not be contacted. Values: 1 = Do Not Contact, 0 = Contact Allowed

 

No

0

Addresses - Mandatory

name

Type of address (e.g., Home, Mailing, Additional)

Yes

Home Address

address_1

Primary address line

Yes

10851 Black Canyon

address_2

Secondary address line

No

Highway Suite 500

unit

The apartment, suite, or unit number within the borrower’s address

No

3

city

City name

No

Los Angeles

state

State of the borrower’s address

No

CA

zip_code

Zip/Postal code of the borrower’s address

Yes

43015

latitude

The geographic latitude coordinate

No

42.795435

longitude

The geographic longitude coordinate

No

-78.81862

dwelling_id

Unique identifier for the
 dwelling/residence

No

1

category_id

Identifier for the loan’s category/classification

No

1

Phones – Not Mandatory

type

Phone type identifier that defines the type of phone number (e.g., Mobile, Home, Work). Refer to Phone Type IDs table.

No

6

mobile_carrier_id

Identifier of the mobile carrier associated with the phone number. Refer to Mobile Carrier ID Mapping table.

No

1

number

Phone number of the contact person.

No

123456

extension

Phone extension number if applicable.

 

No

22

memo

Additional note or description related to the phone number.

No

home

valid

Indicates whether the phone number is valid. Values: 1 = Valid, 0 = Invalid

No

1

no_contact

Indicates whether the phone number should not be contacted. Values: 1 = Do Not Contact, 0 = Contact Allowed

 

No

0

Additional_addresses – Not Mandatory

name

Type of address (e.g., Home, Mailing, Additional)

No

additional_addresses

address_1

Primary address line

Yes

10851 Black Canyon

address_2

Secondary address line

No

Highway Suite 500

unit

The apartment, suite, or unit number within the borrower’s address

No

3

city

City name

No

Los Angeles

state

State of the borrower's address

No

CA

zip_code

Zip/Postal code of the borrower’s address

Yes

85123

latitude

The geographic latitude coordinate

No

42.795435

longitude

The geographic longitude coordinate 

No

-78.81862

dwelling_id

Unique identifier for the
 dwelling/residence

No

1

category_id

Identifier for the loan’s category/classification

No

1

Phones – Not Mandatory

type

Phone type identifier that defines the type of phone number (e.g., Mobile, Home, Work). Refer to Phone Type IDs table.

No

6

mobile_carrier_id

Identifier of the mobile carrier associated with the phone number. Refer to Mobile Carrier ID Mapping table.

No

1

number

Phone number of the contact person.

No

123456

extension

Phone extension number if applicable.

 

No

22

memo

Additional note or description related to the phone number.

No

home

valid

Indicates whether the phone number is valid. Values: 1 = Valid, 0 = Invalid

No

1

no_contact

Indicates whether the phone number should not be contacted. Values: 1 = Do Not Contact, 0 = Contact Allowed

 

No

0








Success Code: 200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders


 
Request Body:

{

     "determination_flag": 0,

     "case_type_id": 1,

     "client_id": 65690,

     "lienholder_id": 65690,

     "client_account_number": "2321",

     "lienholder_account_number": "3321",

     "assign_service_provider_id": 123,

     "tier_level": 1,

     "placement_level": 1,

     "collaterals": [

       {

         "identification_number": "3C8FY58B82T389999",

         "vehicle_type_id": 1,

         "year": "2014",

         "make": "Ford",

         "model": "Fusion",

         "body_type": "Short Bed",

         "drive_train": "Front-Wheel Drive",

         "engine": "3.7-L V-6 DOHC 24V",

         "trim": "4dr 1500 LS",

         "fuel_type": "Diesel",

         "license_plate": "139507",

         "license_state": "OH",

         "loan_info": {

           "original_loan_amount": 900,

           "payment_amount": 500,

           "past_due_amount": 200,

           "unpaid_balance": 200,

           "contract_date": "2020-01-01",

           "delinquent_since": "2020-01-01",

           "chargeoff_date": "2020-01-01",

           "collateral_value": 700,

           "collateral_value_added": "2020-01-01"

         },

         "color": "string"

       }

     ],

     "borrowers": [

       {

         "firstname": "VINAY",

         "middle_initial": "B",

         "lastname": "TEST",

         "date_of_birth": "1984-01-01",

         "type": "borrower",

         "ssn": "123456789",

         "is_fraud": 1,

         "bankruptcy": "chapter_7_active",

         "active_military": 1,

         "is_deceased": 0,

         "phones": [

           {

          "type": 6,

          "mobile_carrier_id": 1,

          "number": "123456",

          "extension": "22",

          "memo": "home",

          "valid": 1,

          "no_contact": 0

           }

         ],

         "addresses": [

           {

          "name": "Home Address",

          "address_1": "10851 Black Canyon",

          "address_2": "Highway Suite 500",

          "unit": "3",

          "city": "Los Angeles",

          "state": "CA",

          "zip_code": "43015",

          "latitude": 42.795435,

          "longitude": -78.81862,

          "dwelling_id": 1,

          "category_id": 1,

          "phones": [

            {

              "type": 6,

              "mobile_carrier_id": 1,

              "number": "123456",

              "extension": "22",

              "memo": "home",

              "valid": 1,

              "no_contact": 0

            }

          ]

           }

         ]

       }

     ],

     "additional_addresses": [

       {

         "name": "Home Address",

         "address_1": "10851 Black Canyon",

         "address_2": "Highway Suite 500",

         "unit": "3",

         "city": "Los Angeles",

         "state": "CA",

         "zip_code": "43015",

         "latitude": 42.795435,

         "longitude": -78.81862,

         "dwelling_id": 1,

         "category_id": 1,

         "phones": [

           {

          "type": 6,

          "mobile_carrier_id": 1,

          "number": "123456",

          "extension": "22",

          "memo": "home",

          "valid": 1,

          "no_contact": 0

           }

         ]

       }

     ]

}

 

 

Response:

{

    "data": {

        "id": 16664834,

        "client_id": 65690,

        "owner_id": 10004,

        "lienholder": 65690,

        "collector_id": null,

        "association_id": null,

        "assignment_manager": null,

        "status_date": "2026-03-05T13:59:56.000000Z",

        "note": null,

        "reason": null,

        "parent_id": null,

        "is_lender": "0",

        "order_type": 1,

        "prior_case_type_live_recovery": null,

        "client_accountno": "2321",

        "lien_accountno": "2321",

        "company_orderno": 60186,

        "debtor_skipped": null,

        "is_violent": 0,

        "expiration": null,

        "company_address": null,

        "accepted_date": "2026-03-05 13:59:56",

        "other_refno": null,

        "company_address_id": null,

        "tier_level": "1",

        "placement_level": 1,

        "det_guid": null,

        "created_at": "2026-03-05 13:59:56",

        "updated_at": "2026-03-05 13:59:59",

        "deleted_at": null,

        "source": null,

        "company_origin": 10004,

        "source_file": null,

        "managed_by_company": null,

        "flagged_delete": 0,

        "from_transparency_set": 0,

        "trans_set_by_client_id": null,

        "trans_main_parent_id": null,

        "parent_case": 16664834,

        "reopen_num": 1,

        "is_latest_case": 1,

        "assignment_situation": null,

        "recovery_situation": null,

        "status": "Open",

        "status_id": 0

    },

    "status": "success",

    "warnings": []

}

 

Retrieve Orders

Description: Lists orders for the authenticated company with pagination and expanded details; supports query params per platform defaults.

URL: /api/v140/orders
Method: GET
 
Request Body Parameters: NA
Success Code: 200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders


 Request Body: 
NA
Response:

{

  "data": [

    {

      "id": 20,

         "has_mbsi_source": null,

      "source": 172724,

      "other_refno": "10230481",

      "client_id": 26930,

         "parent_order_id": 2009347,

      "status_date": "2023-12-06 15:27:49",

      "is_violent": 0,

      "accepted_date": "2016-06-03 14:19:00",

      "tier_level": null,

         "placement_level": null,

      "created_at": "2014-10-29 18:46:48",

      "reopen_num": 1,

         "is_latest_case": 1,

         "client_accountno": "3700956",

         "company_orderno": "1081-1",

         "agreement_type": null,

      "order_type": "Condition Report",

      "order_type_id": 2,

         "special_instructions": [

        {

          "id": 1984,

             "created_by": 212188,

             "created_by_company": 70883,

             "created_for_company": 65690,

          "caselien": 65690,

             "collateral_status": 9,

          "content": "Test PAR",

             "display_to_serviceprovider": 1,

             "created_at": "2020-11-02 08:52:21",

             "updated_at": "2020-11-02 08:52:21",

             "deleted_at": "2020-11-02 08:52:21"

        }

      ],

         "number_of_runs": 0,

         "client_office_location": {

        "id": 1984,

        "name": "address name",

        "address_1": "test address",

        "address_2": "SM Test",

        "state_abbr": "AZ",

        "city_name": "Phoenix",

        "zip_code": "85023",

        "county_name": "Maricopa",

        "longitude": "-112.089368",

        "latitude": "33.627294",

        "unit": "45678"

      },

         "order_location": {

        "id": 1984,

        "name": "address name",

        "address_1": "test address",

        "address_2": "SM Test",

        "state_abbr": "AZ",

        "city_name": "Phoenix",

        "zip_code": "85023",

        "county_name": "Maricopa",

        "longitude": "-112.089368",

        "latitude": "33.627294",

        "unit": "45678"

      },

      "owner": {

        "id": 65690,

        "name": "Demo Bank and Trust"

      },

      "client": {

        "id": 26930,

        "name": "1St National Bank",

        "self": "api/clients/26930",

        "expand": "client"

      },

      "lien_holder": {

        "id": 26930,

        "name": "1St National Bank",

        "self": "api/clients/26930",

        "expand": "client"

      },

      "collector": {

        "id": 10047,

        "company_id": 10001,

        "name": "collector name",

        "firstname": "Jeff",

        "lastname": "Inani",

        "contact": {

          "email": "abc@gmail.com",

             "mobile_phone": "123-456-7890"

        },

        "roles": [

          "string"

        ],

        "self": "api/employees/10047",

        "expand": "employee"

      },

         "borrower_details": [

        {

          "id": 119,

          "parent_id": null,

          "order_id": 20,

          "person_id": 221,

          "role": "borrower",

             "is_violent": 0,

             "is_primary": 1,

             "active_military": 0,

          "bk": null,

          "is_fraud": 1,

             "is_deceased": 0,

          "firstname": "Justin",

             "middle_initial": null,

          "lastname": "McNeal",

          "validated": 1,

             "created_at": "2014-11-24 04:36:10",

             "updated_at": "2014-11-24 04:36:10",

             "deleted_at": null,

             "person_details": {

            "id": 221,

               "firstname": "Justin",

               "middle_initial": null,

               "lastname": "McNeal",

               "birthday": "06/17/1977",

               "license_no": null,

               "license_state": null,

               "validated": 1,

               "created_at": "2014-10-29 18:46:48",

               "updated_at": "2014-11-27 17:00:46",

            "phones": [

              {

                "id": 11314,

                   "type": 6,

                   "mobile_carrier_id": null,

                   "number": "123456",

                   "extension": null,

                   "memo": null,

                   "valid": 1,

                   "no_contact": 0,

                   "created_at": "2020-06-10 10:53:41",

                   "updated_at": "2020-06-10 10:53:41",

                   "migration": null,

                   "address_with_number": "No Address"

              }

            ]

          }

        }

      ],

         "collateral_details": [

        {

          "id": 17,

             "is_primary": 1,

             "vehicle_type_id": 79,

             "vehicle_type": "Sedan",

          "year": "2008",

          "make": "Chevrolet",

          "model": "Silverado 1500",

          "color": "Yellow",

             "drive_train": "Rear Wheel Drive",

          "fuel_type": null,

          "engine": "8 Cylinder Engine",

             "selling_dealer": null,

             "original_loan_amount": 0,

             "payment_amount": 0,

             "past_due_amount": 0,

             "unpaid_balance": 0,

             "chargeoff_date": "2019-01-17 07:00:00",

          "key_codes": "",

             "maximum_bailout": 0,

             "additional_info": "color could be blue",

             "contract_date": "No Data",

             "license_no": "DLNRCO",

             "license_state": "CA",

             "license_exp": "string",

          "vin": "2GCEC19T921286485",

          "status": "Open",

          "status_id": 0,

             "status_reason": 29,

             "status_date": "2014-10-29 18:46:48",

             "status_note": "test note",

             "on_hook_by": {

            "id": 10047,

               "company_id": 10001,

            "name": "collector name",

               "firstname": "Jeff",

               "lastname": "Inani",

            "contact": {

              "email": "abc@gmail.com",

                 "mobile_phone": "123-456-7890"

            },

            "roles": [

              "string"

            ],

            "self": "api/employees/10047",

            "expand": "employee",

               "employee_id": 86019,

               "latitude": "0",

               "longitude": "0",

               "created_at": "2018-10-26 20:10:00",

               "updated_at": "2018-10-26 20:10:00"

          },

             "assignment_on_hook_by": {

            "id": 10047,

               "company_id": 10001,

            "name": "collector name",

               "firstname": "Jeff",

               "lastname": "Inani",

            "contact": {

              "email": "abc@gmail.com",

                 "mobile_phone": "123-456-7890"

            },

            "roles": [

              "string"

            ],

            "self": "api/employees/10047",

            "expand": "employee",

               "employee_id": 86019,

               "latitude": "0",

               "longitude": "0",

               "created_at": "2018-10-26 20:10:00",

               "updated_at": "2018-10-26 20:10:00"

          },

             "vehicle_value": 7000,

             "created_at": "2014-10-29 18:46:48",

             "updated_at": "2019-01-17 23:18:13"

        }

      ],

         "address_details": [

        {

          "id": 23,

             "lpr_hit_id": null,

             "company_id": 10001,

          "parent_id": null,

          "orders_id": 22,

             "address_id": 56712,

             "order_person": null,

          "category": 3,

          "dwelling": null,

          "object_id": 10,

             "dwelling_type": 1,

          "employee": null,

             "created_at": "2014-10-29 19:01:18",

             "updated_at": "2014-10-29 19:01:18",

          "valid": 1,

             "invalid_address_reason": null,

             "order_collaterals_id": null,

             "is_accepted": 1,

          "is_public": 0,

          "is_pickup": 0,

             "is_reference": null,

             "last_update_by": null,

             "invalid_reason": null,

             "deleted_at": null,

             "address_details": {

            "id": 56712,

            "name": "0",

               "address_1": "730 Paradise Lane",

               "address_2": null,

            "unit": null,

            "zip": 48336,

            "type": 1,

               "latitude": 33.65031449,

               "longitude": -117.24815155,

               "date_delay": null,

               "available_from": "00:00:00",

               "available_to": "23:59:00",

               "priority": 0,

            "hits": 0,

               "no_contact": 0,

               "created_at": "2014-10-29 19:01:18",

               "updated_at": "2017-12-13 01:21:33",

               "deleted_at": null,

               "migration": null,

            "phones": [

              {

                "id": 11314,

                   "type": 6,

                   "mobile_carrier_id": null,

                   "number": "123456",

                   "extension": null,

                   "memo": null,

                   "valid": 1,

                   "no_contact": 0,

                   "created_at": "2020-06-10 10:53:41",

                   "updated_at": "2020-06-10 10:53:41",

                   "migration": null,

                   "address_with_number": "No Address"

              }

            ],

               "zip_code_details": {

                 "zip_code_id": 48336,

                 "zip_code": "92507",

                 "zip_code_city_id": 48330,

                 "city_name": "Riverside",

                 "zip_code_state_id": 47459,

                 "state_name": "California",

                 "state_abbr": "CA",

                 "state_county": "CA-Riverside",

                 "zip_code_county_id": 47953,

                 "county_name": "Riverside",

                 "latitude": 33.976325,

                 "longitude": -117.330414,

                 "system_msg": 0,

                 "country": "United States of America",

                 "country_code": "US",

                 "trigger_msg": 0,

                 "shape_data": "[[[\"-117.274844\",\"34.004654\",\"0.0\"],[\"-117.268245\",\"33.940869\",\"0.0\"],[\"-117.289141\",\"33.924923\",\"0.0\"],[\"-117.37657\",\"33.968912\",\"0.0\"],[\"-117.339179\",\"34.0195\",\"0.0\"],[\"-117.336429\",\"34.0195\",\"0.0\"],[\"-117.305637\",\"34.0195\",\"0.0\"],[\"-117.274844\",\"34.004654\",\"0.0\"]]"

            }

          },

             "category_details": {

            "id": 3,

            "name": "borrower_home",

               "friendlyname": "Borrower - Home",

               "created_at": "2020-06-02 16:44:26",

               "updated_at": "2020-06-02 16:44:26",

               "deleted_at": null

          },

             "dwelling_details": {

            "id": 3,

            "name": "unverified",

               "friendlyname": "Borrower - Home",

               "created_at": "2020-06-02 16:44:26",

               "updated_at": "2020-06-02 16:44:26",

               "deleted_at": null

          }

        }

      ]

    }

  ],

  "links": {

    "first": "?page=1",

    "last": "?page=99",

    "prev": "?page=1",

    "next": "?page=2"

  },

  "meta": {

    "current_page": 1,

    "from": 1,

    "last_page": 10,

    "path": "/api/resource/path",

    "per_page": "10",

    "to": 1,

    "total": 1

  }

}

 

 

Retrieve Specific Order Details 

Description: Retrieves the full details of a specific order by its unique ID, including borrower information, collateral details, addresses, and related metadata.

URL: /api/v140/orders/{order_id}
Method: GET
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/16644411


 Request Body: 
NA
Response:

{

  "data": {

    "id": 20,

    "has_mbsi_source": null,

    "source": 172724,

    "other_refno": "10230481",

    "client_id": 26930,

    "parent_order_id": 2009347,

    "status_date": "2023-12-06 15:27:49",

    "is_violent": 0,

    "accepted_date": "2016-06-03 14:19:00",

    "tier_level": null,

    "placement_level": null,

    "created_at": "2014-10-29 18:46:48",

    "reopen_num": 1,

    "is_latest_case": 1,

    "client_accountno": "3700956",

    "company_orderno": "1081-1",

    "agreement_type": null,

    "order_type": "Condition Report",

    "order_type_id": 2,

    "special_instructions": [

      {

        "id": 1984,

        "created_by": 212188,

        "created_by_company": 70883,

        "created_for_company": 65690,

        "caselien": 65690,

        "collateral_status": 9,

        "content": "Test PAR",

           "display_to_serviceprovider": 1,

        "created_at": "2020-11-02 08:52:21",

        "updated_at": "2020-11-02 08:52:21",

        "deleted_at": "2020-11-02 08:52:21"

      }

    ],

    "number_of_runs": 0,

    "client_office_location": {

      "id": 1984,

      "name": "address name",

      "address_1": "test address",

      "address_2": "SM Test",

      "state_abbr": "AZ",

      "city_name": "Phoenix",

      "zip_code": "85023",

      "county_name": "Maricopa",

      "longitude": "-112.089368",

      "latitude": "33.627294",

      "unit": "45678"

    },

    "order_location": {

      "id": 1984,

      "name": "address name",

      "address_1": "test address",

      "address_2": "SM Test",

      "state_abbr": "AZ",

      "city_name": "Phoenix",

      "zip_code": "85023",

      "county_name": "Maricopa",

      "longitude": "-112.089368",

      "latitude": "33.627294",

      "unit": "45678"

    },

    "owner": {

      "id": 65690,

      "name": "Demo Bank and Trust"

    },

    "client": {

      "id": 26930,

      "name": "1St National Bank",

      "self": "api/clients/26930",

      "expand": "client"

    },

    "lien_holder": {

      "id": 26930,

      "name": "1St National Bank",

      "self": "api/clients/26930",

      "expand": "client"

    },

    "collector": {

      "id": 10047,

      "company_id": 10001,

      "name": "collector name",

      "firstname": "Jeff",

      "lastname": "Inani",

      "contact": {

        "email": "abc@gmail.com",

        "mobile_phone": "123-456-7890"

      },

      "roles": [

        "string"

      ],

      "self": "api/employees/10047",

      "expand": "employee"

    },

    "borrower_details": [

      {

        "id": 119,

        "parent_id": null,

        "order_id": 20,

        "person_id": 221,

        "role": "borrower",

        "is_violent": 0,

        "is_primary": 1,

        "active_military": 0,

        "bk": null,

        "is_fraud": 1,

        "is_deceased": 0,

        "firstname": "Justin",

        "middle_initial": null,

        "lastname": "McNeal",

        "validated": 1,

        "created_at": "2014-11-24 04:36:10",

        "updated_at": "2014-11-24 04:36:10",

        "deleted_at": null,

        "person_details": {

          "id": 221,

          "firstname": "Justin",

          "middle_initial": null,

          "lastname": "McNeal",

          "birthday": "06/17/1977",

          "license_no": null,

          "license_state": null,

          "validated": 1,

          "created_at": "2014-10-29 18:46:48",

          "updated_at": "2014-11-27 17:00:46",

          "phones": [

            {

              "id": 11314,

              "type": 6,

              "mobile_carrier_id": null,

              "number": "123456",

              "extension": null,

              "memo": null,

              "valid": 1,

              "no_contact": 0,

              "created_at": "2020-06-10 10:53:41",

              "updated_at": "2020-06-10 10:53:41",

              "migration": null,

                 "address_with_number": "No Address"

            }

          ]

        }

      }

    ],

    "collateral_details": [

      {

        "id": 17,

        "is_primary": 1,

        "vehicle_type_id": 79,

        "vehicle_type": "Sedan",

        "year": "2008",

        "make": "Chevrolet",

        "model": "Silverado 1500",

        "color": "Yellow",

        "drive_train": "Rear Wheel Drive",

        "fuel_type": null,

        "engine": "8 Cylinder Engine",

        "selling_dealer": null,

        "original_loan_amount": 0,

        "payment_amount": 0,

        "past_due_amount": 0,

        "unpaid_balance": 0,

        "chargeoff_date": "2019-01-17 07:00:00",

        "key_codes": "",

        "maximum_bailout": 0,

        "additional_info": "color could be blue",

        "contract_date": "No Data",

        "license_no": "DLNRCO",

        "license_state": "CA",

        "license_exp": "string",

        "vin": "2GCEC19T921286485",

        "status": "Open",

        "status_id": 0,

        "status_reason": 29,

        "status_date": "2014-10-29 18:46:48",

        "status_note": "test note",

        "on_hook_by": {

          "id": 10047,

          "company_id": 10001,

          "name": "collector name",

          "firstname": "Jeff",

          "lastname": "Inani",

          "contact": {

            "email": "abc@gmail.com",

            "mobile_phone": "123-456-7890"

          },

          "roles": [

            "string"

          ],

          "self": "api/employees/10047",

          "expand": "employee",

          "employee_id": 86019,

          "latitude": "0",

          "longitude": "0",

          "created_at": "2018-10-26 20:10:00",

          "updated_at": "2018-10-26 20:10:00"

        },

        "assignment_on_hook_by": {

          "id": 10047,

          "company_id": 10001,

          "name": "collector name",

          "firstname": "Jeff",

          "lastname": "Inani",

          "contact": {

            "email": "abc@gmail.com",

            "mobile_phone": "123-456-7890"

          },

          "roles": [

            "string"

          ],

          "self": "api/employees/10047",

          "expand": "employee",

          "employee_id": 86019,

          "latitude": "0",

          "longitude": "0",

          "created_at": "2018-10-26 20:10:00",

          "updated_at": "2018-10-26 20:10:00"

        },

        "vehicle_value": 7000,

        "created_at": "2014-10-29 18:46:48",

        "updated_at": "2019-01-17 23:18:13"

      }

    ],

    "address_details": [

      {

        "id": 23,

        "lpr_hit_id": null,

        "company_id": 10001,

        "parent_id": null,

        "orders_id": 22,

        "address_id": 56712,

        "order_person": null,

        "category": 3,

        "dwelling": null,

        "object_id": 10,

        "dwelling_type": 1,

        "employee": null,

        "created_at": "2014-10-29 19:01:18",

        "updated_at": "2014-10-29 19:01:18",

        "valid": 1,

        "invalid_address_reason": null,

        "order_collaterals_id": null,

        "is_accepted": 1,

        "is_public": 0,

        "is_pickup": 0,

        "is_reference": null,

        "last_update_by": null,

        "invalid_reason": null,

        "deleted_at": null,

        "address_details": {

          "id": 56712,

          "name": "0",

          "address_1": "730 Paradise Lane",

          "address_2": null,

          "unit": null,

          "zip": 48336,

          "type": 1,

          "latitude": 33.65031449,

          "longitude": -117.24815155,

          "date_delay": null,

          "available_from": "00:00:00",

          "available_to": "23:59:00",

          "priority": 0,

          "hits": 0,

          "no_contact": 0,

          "created_at": "2014-10-29 19:01:18",

          "updated_at": "2017-12-13 01:21:33",

          "deleted_at": null,

          "migration": null,

          "phones": [

            {

              "id": 11314,

              "type": 6,

              "mobile_carrier_id": null,

              "number": "123456",

              "extension": null,

              "memo": null,

              "valid": 1,

              "no_contact": 0,

              "created_at": "2020-06-10 10:53:41",

              "updated_at": "2020-06-10 10:53:41",

              "migration": null,

                 "address_with_number": "No Address"

            }

          ],

          "zip_code_details": {

            "zip_code_id": 48336,

            "zip_code": "92507",

            "zip_code_city_id": 48330,

            "city_name": "Riverside",

            "zip_code_state_id": 47459,

            "state_name": "California",

            "state_abbr": "CA",

            "state_county": "CA-Riverside",

            "zip_code_county_id": 47953,

            "county_name": "Riverside",

            "latitude": 33.976325,

            "longitude": -117.330414,

            "system_msg": 0,

            "country": "United States of America",

            "country_code": "US",

            "trigger_msg": 0,

            "shape_data": "[[[\"-117.274844\",\"34.004654\",\"0.0\"],[\"-117.268245\",\"33.940869\",\"0.0\"],[\"-117.289141\",\"33.924923\",\"0.0\"],[\"-117.37657\",\"33.968912\",\"0.0\"],[\"-117.339179\",\"34.0195\",\"0.0\"],[\"-117.336429\",\"34.0195\",\"0.0\"],[\"-117.305637\",\"34.0195\",\"0.0\"],[\"-117.274844\",\"34.004654\",\"0.0\"]]"

          }

        },

        "category_details": {

          "id": 3,

          "name": "borrower_home",

          "friendlyname": "Borrower - Home",

          "created_at": "2020-06-02 16:44:26",

          "updated_at": "2020-06-02 16:44:26",

          "deleted_at": null

        },

        "dwelling_details": {

          "id": 3,

          "name": "unverified",

          "friendlyname": "Borrower - Home",

          "created_at": "2020-06-02 16:44:26",

          "updated_at": "2020-06-02 16:44:26",

          "deleted_at": null

        }

      }

    ]

  }

}

 

Update an Order

Description: Updates specified fields on an order; unspecified fields remain unchanged.

URL: /api/v140/orders/{order_id}
Method: PUT
 
Request Body Parameters:
 
As this is an update endpoint, the fields provided in the request body will be changed.
NOTE: The following are not fixed fields

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

order_type

Order type code

No

2

is_violent

Boolean flag indicating if the case involves a violent incident (0 = No, 1 = Yes).

No

0

tier_level

The tier level assigned to the case

No

Tier1

placement_level

The placement level of the case.

No

1

status

Current status of the order or case.

No

16

status_note

Additional notes or remarks about the case status

No

Test note


Success Code: 200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/16644411


 Request Body:

{

  "order_type": 2,

  "is_violent": 0,

  "tier_level": "Tier1",

  "placement_level": 1,

  "status": 16,

  "status_note": "test note"

}


 Response:

{

  "data": {

    "id": 2594687,

    "client_id": 65690,

    "owner_id": 10001,

    "lienholder": 65690,

    "collector_id": null,

    "association_id": null,

       "assignment_manager": null,

    "status_date": "2020-07-15T23:48:12.000000Z",

    "note": null,

    "reason": null,

    "parent_id": null,

    "is_lender": "0",

    "order_type": 1,

       "prior_case_type_live_recovery": null,

       "client_accountno": "2321",

    "lien_accountno": "2321",

    "company_orderno": "2873",

    "debtor_skipped": null,

    "is_violent": 0,

    "expiration": null,

    "company_address": null,

    "accepted_date": "2014-10-22 08:00:00",

    "other_refno": null,

       "company_address_id": null,

    "tier_level": "Tier 5",

    "placement_level": null,

    "det_guid": null,

    "created_at": "2014-10-22 08:00:00",

    "updated_at": "2014-10-22 08:00:00m",

    "deleted_at": null,

    "source": null,

    "company_origin": 10001,

    "source_file": null,

       "managed_by_company": null,

    "flagged_delete": 0,

       "from_transparency_set": 0,

       "trans_set_by_client_id": null,

       "trans_main_parent_id": null,

    "parent_case": 2594687,

    "reopen_num": 1,

    "is_latest_case": 1,

       "assignment_situation": null,

       "recovery_situation": null,

       "primary_collateral": {

      "id": 2594687,

      "parent_id": 65690,

      "recovery_id": 2430092,

      "completed_by": 32322,

         "pending_recovery_id": 1212,

      "object_id": 1909384,

      "orders_id": 2611908,

         "current_disposition": "",

      "reason": null,

      "contract_date": "No Data",

         "deliquent_since": "No Data",

         "chargeoff_date": "No Data",

         "original_loan_amount": 0,

         "payment_amount": 0,

         "past_due_amount": 0,

         "unpaid_balance": 0,

         "maximum_bailout": 0,

         "additional_info": "No Data",

      "is_primary": 1,

      "note": null,

      "prior_status": null,

      "status": 9,

      "status_date": "2020-11-02T08:52:21.000000Z",

         "order_fulfillment_history_id": null,

      "created_at": "2020-11-02 08:52:21",

      "updated_at": "2020-11-02 08:52:21",

         "last_payment_date": "2020-11-02 08:52:21",

      "days_past_due": null,

         "number_payments_delinquent": 0,

      "tranche": 0,

         "last_payment_type": null,

         "chargeoff_amount": 0,

         "last_payment_amount": 0,

         "interest_amount": 0,

         "average_wholesale_value": 0,

         "outstanding_balance": 0,

         "average_cash_value": 0,

         "principal_amount": 0,

         "base_cash_value": 0,

         "estimated_value": 0,

      "source": null,

      "deleted_at": "2020-11-02 08:52:21",

         "display_string": null,

      "base_object": {

        "id": 85967,

        "model_id": 312123,

           "identification_number": "3GYFNFE34FS577997",

        "created_at": "2020-11-02 08:52:21",

        "updated_at": "2020-11-02 08:52:21",

           "object_properties": {

             "selling_dealer": 85967,

          "keycodes": "test1- test2",

             "license_state": "OH",

             "license_no": "ADASD",

          "trim": "Performance Collection",

             "drive_train": "All-Wheel Drive",

          "color": null,

             "license_exp": null,

          "engine": null,

          "body_type": null,

          "fuel_type": null

        },

           "object_model": {

          "id": 85967,

             "manufacturer": 28,

          "type": 89,

          "name": "SRX",

          "year": "2011",

          "body_type": null,

          "fuel_type": null,

             "drive_train": null,

          "trim": null,

          "engine": null,

             "created_at": "2020-11-02 08:52:21",

             "updated_at": "2020-11-02 08:52:21",

          "make": {

            "id": 28,

            "name": "Cadillac",

               "description": null,

               "created_at": "2020-11-02 08:52:21",

               "updated_at": "2020-11-02 08:52:21"

          }

        },

        "properties": [

          {

            "id": 85967,

               "object_id": 1,

               "employee_id": 85967,

               "company_id": 10001,

            "name": "body_type",

            "data": "AWD",

               "data_source": "User Input",

               "created_at": "2020-11-02 08:52:21",

               "updated_at": "2020-11-02 08:52:21"

          }

        ]

      }

    }

  },

  "status": "success"

}


Assign Order

Description: Assigns an existing order to a service provider, optionally limiting to specific address IDs; returns the updated order.

URL: /api/v140/orders/{order_id}/assign
Method: POST

Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

company_id

ID of the assignee company

Yes

10001

order_type

Order type ID

No

2

only_addresses

Address IDs to include

No

12243,82572

additional_info

Free text additional info

No

No info provided

 

Success Code: 200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/2843761/assign

 

Request Body:

{

  "company_id": 10001,

  "order_type": 2,

  "only_addresses": [

    123,

    456

  ],

  "additional_info": "No info provided"

}

 

Response:

{

  "data": {

    "id": 2594687,

    "client_id": 65690,

    "owner_id": 10001,

    "lienholder": 65690,

    "collector_id": null,

    "association_id": null,

       "assignment_manager": null,

    "status_date": "2020-07-15T23:48:12.000000Z",

    "note": null,

    "reason": null,

    "parent_id": null,

    "is_lender": "0",

    "order_type": 1,

       "prior_case_type_live_recovery": null,

       "client_accountno": "2321",

    "lien_accountno": "2321",

    "company_orderno": "2873-1",

    "debtor_skipped": null,

    "is_violent": 0,

    "expiration": null,

    "company_address": null,

    "accepted_date": "Jan 14, 2026",

    "other_refno": null,

       "company_address_id": null,

    "tier_level": null,

    "placement_level": null,

    "det_guid": null,

    "created_at": "Jan 15, 2026 4:48 pm",

    "updated_at": "Jan 15, 2026 4:50 pm",

    "deleted_at": null,

    "source": null,

    "company_origin": 10001,

    "source_file": null,

       "managed_by_company": null,

    "flagged_delete": 0,

       "from_transparency_set": 0,

       "trans_set_by_client_id": null,

       "trans_main_parent_id": null,

    "parent_case": 2594687,

    "reopen_num": 1,

    "is_latest_case": 1,

       "assignment_situation": null,

       "recovery_situation": null

  }

}

 

Retrieve Order Employees

Description: Retrieves the list of employees assigned to a specific order by its unique ID.

URL: /api/v140/orders/{order_id}/employees
Method: GET
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070465/employees


 Request Body: 
NA
Response:

{

    "data": [

        {

            "id": 83268,

            "company_id": 10004,

            "name": "QA DemoFor",

            "firstname": "QA",

            "lastname": "DemoFor",

            "contact": {

                "email": "test@gmail.com",

                "mobile_phone": null

            },

            "roles": [

                "Administrator FWD",

                "Case Worker FWD",

                "Accountant",

                "Billing Manager",

                "Billing Staff ",

                "Billing Supervisor",

                "Compliance Officer FWD ",

                "Field Agent",

                "Team Lead",

                "Billing Manager",

                "Billing Staff ",

                "Billing Supervisor",

                "Case Worker FWD",

                "VendorConnect Service Provider",

                "VendorConnect Client",

                "Billing Manager",

                "Billing Supervisor",

                "Billing Supervisor",

                "Billing Manager"

            ],

            "self": "http://stg-api.mbsisystems.com/api/employees/83268",

            "expand": "employee"

        },

        {

            "id": 83445,

            "company_id": 10004,

            "name": "karibasappa Soma",

            "firstname": "karibasappa",

            "lastname": "Soma",

            "contact": {

                "email": null,

                "mobile_phone": null

            },

            "roles": [

                "Administrator FWD",

                "Field Agent",

                "Accountant"

            ],

            "self": "http://stg-api.mbsisystems.com/api/employees/83445",

            "expand": "employee"

        },

        {

            "id": 87798,

            "company_id": 10004,

            "name": "Priya Jayakumar",

            "firstname": "Priya",

            "lastname": "Jayakumar",

            "contact": {

                "email": "ramakrishna@esginc.us",

                "mobile_phone": null

            },

            "roles": [

                "Administrator FWD",

                "Accountant",

                "Field Agent",

                "Billing Manager",

                "Billing Staff ",

                "Billing Supervisor",

                "Team Lead",

                "Transportation FWD",

                "Vendor Manager",

                "Case Worker FWD",

                "VendorConnect Client",

                "VendorConnect Service Provider",

                "Billing Staff ",

                "Billing Supervisor",

                "Billing Staff ",

                "Billing Supervisor",

                "Billing Manager",

                "Billing Supervisor",

                "Administrator FWD",

                "Billing Manager",

                "Billing Manager",

                "Billing Staff ",

                "Billing Supervisor"

            ],

            "self": "http://stg-api.mbsisystems.com/api/employees/87798",

            "expand": "employee"

        },

        {

            "id": 202148,

            "company_id": 10004,

            "name": "Deploy QA Forwarder",

            "firstname": "Deploy",

            "lastname": "QA Forwarder",

            "contact": {

                "email": null,

                "mobile_phone": null

            },

            "roles": [

                "Administrator FWD",

                "Case Worker FWD",

                "Compliance Officer FWD ",

                "Field Agent",

                "Remarketing FWD",

                "Vendor Manager",

                "Billing Manager",

                "Billing Staff ",

                "Billing Supervisor",

                "VendorConnect Service Provider"

            ],

            "self": "http://stg-api.mbsisystems.com/api/employees/202148",

            "expand": "employee"

        },

        {

            "id": 240458,

            "company_id": 10004,

            "name": "Alexis  Paul ",

            "firstname": "Alexis ",

            "lastname": "Paul ",

            "contact": {

                "email": "apaul@mbsicorp.com",

                "mobile_phone": null

            },

            "roles": [

                "Administrator FWD",

                "Field Agent",

                "Accountant",

                "VendorConnect Service Provider",

                "VendorConnect Client"

            ],

            "self": "http://stg-api.mbsisystems.com/api/employees/240458",

            "expand": "employee"

        }

    ]

}

 

Delete Employee from Order
Description: Deletes a specific employee assigned to an order, identified by order_id and employee_id.

URL: /api/v140/orders/{order_id}/employees/{employee_id}
Method: DELETE
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

https://api.mbsisystems.com/api/v140/orders/57070465/employees/353379

 

Request Body: NA
Response:

{

  "data": {

    "success": true

  }

}

 

 

Retrieve Order Addresses

Description: Retrieves all address details associated with a specific order by its unique ID.

URL: /api/v140/orders/{order_id}/addresses
Method: GET
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070465/addresses


Request Body: NA
 Response:

{

    "data": [

        {

            "id": 219111136,

            "lpr_hit_id": null,

            "company_id": 65690,

            "parent_id": 219111135,

            "orders_id": 57070465,

            "address_id": 120092420,

            "order_person": 124938336,

            "category": 3,

            "dwelling": 9,

            "object_id": null,

            "dwelling_type": 1,

            "employee": 86567,

            "created_at": "2026-03-02 15:46:47",

            "updated_at": "2026-03-02 15:46:47",

            "valid": 1,

            "invalid_address_reason": null,

            "order_collaterals_id": null,

            "is_accepted": 1,

            "is_public": 1,

            "is_pickup": 0,

            "is_reference": false,

            "last_update_by": null,

            "invalid_reason": null,

            "deleted_at": null,

            "address_details": {

                "id": 120092420,

                "name": "Home Address",

                "address_1": "A_Charlene2384 E Browning Pl Chandler",

                "address_2": "",

                "unit": "",

                "zip": 46177,

                "type": 1,

                "latitude": "33.28924300",

                "longitude": "-111.80938200",

                "date_delay": null,

                "available_from": "00:00:00",

                "available_to": "23:59:00",

                "priority": 0,

                "hits": 0,

                "no_contact": 0,

                "created_at": "2026-03-02 15:46:47",

                "updated_at": "2026-03-02 15:46:47",

                "deleted_at": null,

                "migration": null,

                "phones": [],

                "zip_code_details": {

                    "zip_code_id": 46177,

                    "zip_code": "85001",

                    "zip_code_city_id": 46177,

                    "city_name": "Phoenix",

                    "zip_code_state_id": 46177,

                    "state_name": "Arizona",

                    "state_abbr": "AZ",

                    "state_county": "AZ-Maricopa",

                    "zip_code_county_id": 46177,

                    "county_name": "Maricopa",

                    "latitude": "33.449215",

                    "longitude": "-112.069209",

                    "system_msg": 0,

                    "country": "United States of America",

                    "country_code": "US",

                    "trigger_msg": 0,

                    "shape_data": null

                },

                "reference_person": null

            },

            "category_details": {

                "id": 3,

                "name": "borrower_home",

                "friendlyname": "Borrower - Home",

                "created_at": "2021-12-09 02:47:49",

                "updated_at": "2021-12-09 02:47:49",

                "deleted_at": null

            },

            "dwelling_details": {

                "id": 9,

                "name": "unverified",

                "friendlyname": "Unknown Type",

                "created_at": null,

                "updated_at": null,

                "deleted_at": null

            }

        }

    ],

    "links": {

        "first": "http://stg-api.mbsisystems.com/api/v140/orders/57070465/addresses?q=%2Fapi%2Fv140%2Forders%2F57070465%2Faddresses&page=1",

        "last": "http://stg-api.mbsisystems.com/api/v140/orders/57070465/addresses?q=%2Fapi%2Fv140%2Forders%2F57070465%2Faddresses&page=1",

        "prev": null,

        "next": null

    },

    "meta": {

        "current_page": 1,

        "from": 1,

        "last_page": 1,

        "path": "http://stg-api.mbsisystems.com/api/v140/orders/57070465/addresses",

        "per_page": "20",

        "to": 1,

        "total": 1,

        "fixme": {

            "message": "GenericCollectionResource: create specific resource collection object",

            "source": {

                "file": "/var/www/mobile_dev/releases/20210210171746/versions/v140/app/Http/Controllers/Api/Mixins/Helper/ReturnsOrderableCollections.php",

                "line": 66,

                "function": "__construct",

                "class": "App\\Http\\Resources\\GenericCollectionResource",

                "type": "->"

            }

        }

    }

}

 

Update Order Address
 
Description: Updates the details of a specific address associated with an order, identified by order_id and address_id.

URL: /api/v140/orders/{order_id}/addresses/{address_id}
Method: PUT
 
Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

is_accepted

Boolean flag (0 = No, 1 = Yes) indicating whether the address update is accepted

No

1

address_1

Primary address line (e.g., street name, building number)

No

3620 W Greenway Rd

address_2

Secondary address details such as apartment, suite, or additional location info

No

Apt 12B, Phoenix AZ

zip

Postal/ZIP code of the address location

No

85014


 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/16644246/addresses/17664959


Request Body:

{

  "is_accepted": 1

}


Response:

{

  "data": {

    "id": 23,

    "lpr_hit_id": null,

    "company_id": 10001,

    "parent_id": null,

    "orders_id": 22,

    "address_id": 56712,

    "order_person": null,

    "category": 3,

    "dwelling": null,

    "object_id": 10,

    "dwelling_type": 1,

    "employee": null,

    "created_at": "2014-10-29 19:01:18",

    "updated_at": "2014-10-29 19:01:18",

    "valid": 1,

    "invalid_address_reason": null,

    "order_collaterals_id": null,

    "is_accepted": 1,

    "is_public": 0,

    "is_pickup": 0,

    "is_reference": null,

    "last_update_by": null,

    "invalid_reason": null,

    "deleted_at": null,

    "address_details": {

      "id": 56712,

      "name": "0",

      "address_1": "730 Paradise Lane",

      "address_2": null,

      "unit": null,

      "zip": 48336,

      "type": 1,

      "latitude": 33.65031449,

      "longitude": -117.24815155,

      "date_delay": null,

      "available_from": "00:00:00",

      "available_to": "23:59:00",

      "priority": 0,

      "hits": 0,

      "no_contact": 0,

      "created_at": "2014-10-29 19:01:18",

      "updated_at": "2017-12-13 01:21:33",

      "deleted_at": null,

      "migration": null,

      "phones": [

        {

          "id": 11314,

          "type": 6,

          "mobile_carrier_id": null,

          "number": "123456",

          "extension": null,

          "memo": null,

          "valid": 1,

          "no_contact": 0,

          "created_at": "2020-06-10 10:53:41",

          "updated_at": "2020-06-10 10:53:41",

          "migration": null,

          "address_with_number": "No Address"

        }

      ],

      "zip_code_details": {

        "zip_code_id": 48336,

        "zip_code": "92507",

        "zip_code_city_id": 48330,

        "city_name": "Riverside",

        "zip_code_state_id": 47459,

        "state_name": "California",

        "state_abbr": "CA",

        "state_county": "CA-Riverside",

        "zip_code_county_id": 47953,

        "county_name": "Riverside",

        "latitude": 33.976325,

        "longitude": -117.330414,

        "system_msg": 0,

        "country": "United States of America",

        "country_code": "US",

        "trigger_msg": 0,

        "shape_data": "[[[\"-117.274844\",\"34.004654\",\"0.0\"],[\"-117.268245\",\"33.940869\",\"0.0\"],[\"-117.289141\",\"33.924923\",\"0.0\"],[\"-117.37657\",\"33.968912\",\"0.0\"],[\"-117.339179\",\"34.0195\",\"0.0\"],[\"-117.336429\",\"34.0195\",\"0.0\"],[\"-117.305637\",\"34.0195\",\"0.0\"],[\"-117.274844\",\"34.004654\",\"0.0\"]]"

      }

    },

    "category_details": {

      "id": 3,

      "name": "borrower_home",

      "friendlyname": "Borrower - Home",

      "created_at": "2020-06-02 16:44:26",

      "updated_at": "2020-06-02 16:44:26",

      "deleted_at": null

    },

    "dwelling_details": {

      "id": 3,

      "name": "unverified",

      "friendlyname": "Borrower - Home",

      "created_at": "2020-06-02 16:44:26",

      "updated_at": "2020-06-02 16:44:26",

      "deleted_at": null

    }

  }

}

 

Remove Employee from Order Address
Description: Deletes a specific employee assigned to an address within an order, identified by order_id, address_id, and employee_id.

URL: /api/v140/orders/{order_id}/addresses/{address_id}/employees/{employee_id}
Method: DELETE
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

https://api.mbsisystems.com/api/v140/orders/16644246/addresses/17664959/employees/353379


Request Body: NA
Response:

{

  "data": {

    "success": true

  }

}

 

 

Retrieve Order Client Details

Description: This endpoint retrieves the client information associated with a specific order (case). It returns the client details linked to the provided order ID.

URL: /api/v140/orders/{order_id}/client
Method: GET
Request Body Parameters: NA
Success Code: 
200 OK – Request Successful

Example:

https://api.mbsisystems.com/api/v140/orders/57066438/client


Request Body: NA
Response:

{

    "data": [

        {

            "id": 65690,

            "district_id": null,

            "parent_company": null,

            "type": 11,

            "status": 1,

            "created_by": 10001,

            "created_by_employee": 10013,

            "merged_from": null,

            "owned_by": 3099,

            "name": "Demo Bank & Trust MRS",

            "legal_name": "Demo Bank and Trust",

            "website": "",

            "is_global": 2,

            "tin": "123",

            "current_caseno": 10431,

            "current_transid": 70112,

            "signup_code": 0,

            "htmlhead": null,

            "allow_provider_change": 1,

            "allow_client_personal_items": 1,

            "allow_bk_scrub": 1,

            "allow_ssn_hide": 1,

            "auto_purchase_plates": 0,

            "lienholder_verification": 1,

            "ssn_digits": 4,

            "password_expiration": 0,

            "password_expiration_days": 0,

            "previous_passwords": 0,

            "previous_passwords_number": 0,

            "allow_cln_hide": 0,

            "cln_digits": 8,

            "scorecard_enabled": 1,

            "scorecard_enabled_at": "2020-06-23 16:39:17",

            "login_type": null,

            "service_provider_custom_fees": 0,

            "allow_sp_add": 1,

            "auto_sp_add": 0,

            "store_number": "5678",

            "disable_adding_ssn": 0,

            "disable_adding_loan_payment": 0,

            "service_provider_allow_sp_add": 1,

            "only_approved_invoiceprint": 0,

            "parent_approval_invoice_exp": 0,

            "address_is_public_by_default": 1,

            "preferred_billing": "ACH Deposit",

            "invoices_created_due_after": 30,

            "recovery_acknowledgement_lockout": null,

            "company_wide_hold": 0,

            "auto_ack_plate_share_web": 0,

            "filter_sp_by_cvt": 1,

            "fieldvisit_ackn": 0,

            "repo_ackn": 0,

            "bulk_recharge": 1,

            "use_company_email": 1,

            "validate_case_import_vin": 0,

            "search_data_staging_member_companies": 0,

            "charge_transaction_fees": 1,

            "geo_assignment_restriction": 0,

            "created_at": "2015-04-08 22:23:30",

            "updated_at": "2026-03-05 12:27:54",

            "deleted_at": null,

            "manual_contract": 1,

            "client_invoicing_requirements": 1,

            "deliver_to_auction": 0,

            "release_to_auction": 0,

            "donot_contact_flag": 0,

            "enable_contracted_fees": null,

            "allow_vin_hide": null,

            "vin_digits": null,

            "has_claims": 0,

            "pre_approved_auto_invoice": 1,

            "bill_to_debtor": 1,

            "bill_to_debtor_days": "45",

            "sla_enforced": 0,

            "sla_enforced_days": "0",

            "sla_allowed_invoice": "0",

            "gl_code_require": 0,

            "phones": []

        }

    ],

    "meta": {

        "fixme": {

            "message": "GenericResource: create specific resource object",

            "source": {

                "file": "/var/www/mobile_dev/releases/20210210171746/versions/v140/app/Http/Controllers/Api/Mixins/Actions/Get/ShowSingleCompanyOrder.php",

                "line": 34,

                "function": "__construct",

                "class": "App\\Http\\Resources\\GenericResource",

                "type": "->"

            }

        }

    }

}

 

Retrieve Tags for a Specified Company

Description: This endpoint retrieves all tags associated with the company identified by the company_id provided in the endpoint URL.

URL: /api/v140/companies/10004/tags
Method: GET
Request Body Parameters: NA

Success Code: 200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/companies/10004/tags


Request Body: NA
Response:

{

    "data": [

        {

            "id": 2412,

            "company_id": 10004,

            "employee_id": 78830,

            "name": "Transport needed",

            "seq": null,

            "created_at": "2019-05-23 16:51:29",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 2428,

            "company_id": 10004,

            "employee_id": 78830,

            "name": "Hurricane Hold - David",

            "seq": null,

            "created_at": "2019-06-14 18:38:59",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 2514,

            "company_id": 10004,

            "employee_id": 11765,

            "name": "01-mikes",

            "seq": null,

            "created_at": "2019-11-20 19:09:13",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 2608,

            "company_id": 10004,

            "employee_id": 80558,

            "name": "LPR Eligible",

            "seq": null,

            "created_at": "2020-04-02 20:18:47",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 2660,

            "company_id": 10004,

            "employee_id": 201362,

            "name": "",

            "seq": null,

            "created_at": "2020-08-20 14:24:34",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 2688,

            "company_id": 10004,

            "employee_id": 11765,

            "name": "Adam's accounts",

            "seq": null,

            "created_at": "2020-10-07 19:16:35",

            "updated_at": "2022-09-25 17:06:08",

            "deleted_at": null

        },

        {

            "id": 3790,

            "company_id": 10004,

            "employee_id": 86524,

            "name": "shilpa test tag",

            "seq": null,

            "created_at": "2022-12-15 04:47:26",

            "updated_at": "2022-12-15 04:47:26",

            "deleted_at": null

        },

        {

            "id": 4246,

            "company_id": 10004,

            "employee_id": 420711,

            "name": "anirudh",

            "seq": null,

            "created_at": "2023-10-20 11:57:35",

            "updated_at": "2023-10-20 11:57:35",

            "deleted_at": null

        },

        {

            "id": 4247,

            "company_id": 10004,

            "employee_id": 420710,

            "name": "Field Agent1",

            "seq": null,

            "created_at": "2023-10-20 13:20:24",

            "updated_at": "2023-10-20 13:20:24",

            "deleted_at": null

        },

        {

            "id": 4251,

            "company_id": 10004,

            "employee_id": 420708,

            "name": "Transport/Redemption hold",

            "seq": null,

            "created_at": "2023-12-18 13:53:57",

            "updated_at": "2023-12-18 13:53:57",

            "deleted_at": null

        },

        {

            "id": 4252,

            "company_id": 10004,

            "employee_id": 420708,

            "name": "Repo Only - Vehicle at Auction",

            "seq": null,

            "created_at": "2023-12-18 13:54:14",

            "updated_at": "2023-12-18 13:54:14",

            "deleted_at": null

        },

        {

            "id": 4253,

            "company_id": 10004,

            "employee_id": 420708,

            "name": "Redemptions/Waiting signed release",

            "seq": null,

            "created_at": "2023-12-18 13:54:29",

            "updated_at": "2023-12-18 13:54:29",

            "deleted_at": null

        },

        {

            "id": 4254,

            "company_id": 10004,

            "employee_id": 420708,

            "name": " Vehicle redeemed",

            "seq": null,

            "created_at": "2023-12-18 13:54:40",

            "updated_at": "2023-12-18 13:54:40",

            "deleted_at": null

        },

        {

            "id": 4327,

            "company_id": 10004,

            "employee_id": null,

            "name": "Bonus Program",

            "seq": null,

            "created_at": "2024-12-02 12:17:28",

            "updated_at": "2024-12-02 12:17:28",

            "deleted_at": null

        }

    ],

    "meta": {

        "fixme": {

            "message": "GenericCollectionResource: create specific resource collection object",

            "source": {

                "file": "/var/www/mobile_dev/releases/20210210171746/versions/v130/app/Http/Resources/GenericResource.php",

                "line": 19,

                "function": "__construct",

                "class": "App\\Http\\Resources\\GenericCollectionResource",

                "type": "->"

            }

        }

    }

}

 

Attach Tags to Order
Description: This endpoint attaches one or more tags to a specified order. Tags are used for the classification, tracking, or grouping of orders.

URL: /api/v140/orders/{order_id}/tags
Method: POST
 
Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

tags

id

Unique identifier of the tag

Yes

3790

 

Success Code: 200 OK – Request Successful
 Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070223/tags


Request Body: NA
Response:

{

    "data": [

        {

            "id": 3790,

            "company_id": 10004,

            "name": "shilpa test tag"

        }

    ]

}

 

 

Delete Order Tag

Description: This endpoint removes a specific tag associated with an order.

URL: /api/v140/orders/{order_id}/tags/{tag_id}
Method: DELETE
Request Body Parameters: NA

Success Code: 200 OK – Request Successful
 Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070223/tags/3790


Request Body: NA
Response:

{

    "data": []

}

 

Retrieve Recon Orders – Filtering endpoint
Description: This endpoint retrieves orders with limited parameters. It is primarily used for reconciliation purposes and allows filtering orders using several query parameters such as order status, client ID, VIN, and creation date range.

URL: /api/v140/recon/orders
Method: GET

Query Parameters:

PARAMETER

DESCRIPTION

EXAMPLE

status

Filters orders by collateral status ID

1

acct_no

Filters orders by client account number

122121

client_id

Filters orders by client identifier

65690

owner_id

Filters orders by owner company ID

10001

other_refno

Filters orders by other reference number

Aab121

order_type

Filters orders by order type

1

vin

Filters orders by VIN

1HGCM82633A123456

ids

Filters orders by specific order IDs (comma-separated list)

109773,109774

per_page

Number of records per page. Default value is 250

100

page

Specifies the page number for paginated results

2

created_at_start

Start of the order creation date range. Must be used together with created_at_end

2022-01-31 01:11:14

created_at_end

End of the order creation date range. Must be used together with created_at_start

2022-03-31 01:11:14


 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/recon/orders?client_id=65690&status=1&order_type=2&page=1


 
Request Body: NA
Response:

{

    "data": [

        {

            "id": 28501398,

            "other_refno": null,

            "client_id": 65690,

            "lienholder": 65690,

            "status_date": "2022-03-02T09:59:00.000000Z",

            "accepted_date": "2022-02-09 03:26:00",

            "tier_level": "Placement2",

            "placement_level": 2,

            "created_at": "2022-01-31 01:11:14",

            "company_orderno": "18255-1",

            "order_type": 2,

            "status": 1,

            "vin": "4C5FY406132T72853",

            "borrower_firstname": "Eldred",

            "borrower_middle_initial": "",

            "borrower_lastname": "Hane",

            "mass_hold_tags": [],

            "violent_event_details": []

        },

        {

            "id": 34647200,

            "other_refno": null,

            "client_id": 65690,

            "lienholder": 65690,

            "status_date": "2022-07-16T09:59:00.000000Z",

            "accepted_date": "2022-07-15 05:46:00",

            "tier_level": "Tier2",

            "placement_level": 2,

            "created_at": "2022-07-15 03:25:37",

            "company_orderno": "20185-1",

            "order_type": 2,

            "status": 1,

            "vin": "1N6BA07C38N334329",

            "borrower_firstname": "Gerald",

            "borrower_middle_initial": "",

            "borrower_lastname": "Marquardt",

            "mass_hold_tags": [],

            "violent_event_details": []

        },

        {

            "id": 51608760,

            "other_refno": null,

            "client_id": 65690,

            "lienholder": 65690,

            "status_date": "2023-07-03T21:40:14.000000Z",

            "accepted_date": "2023-07-03 21:11:32",

            "tier_level": "Placement 1",

            "placement_level": 1,

            "created_at": "2023-07-03 21:11:32",

            "company_orderno": "22393-1",

            "order_type": 2,

            "status": 1,

            "vin": "WAUED24B1YN136182",

            "borrower_firstname": "Gillian",

            "borrower_middle_initial": "M",

            "borrower_lastname": "Davis",

            "mass_hold_tags": [],

            "violent_event_details": []

        },

        {

            "id": 56542446,

            "other_refno": null,

            "client_id": 65690,

            "lienholder": 65690,

            "status_date": "2025-01-06T22:35:00.000000Z",

            "accepted_date": "2024-11-22 15:00:00",

            "tier_level": "Placemen1",

            "placement_level": 1,

            "created_at": "2024-11-22 13:40:35",

            "company_orderno": "67067-1",

            "order_type": 2,

            "status": 1,

            "vin": "WA1DGAFP4EA014325",

            "borrower_firstname": "AMBROISE",

            "borrower_middle_initial": "",

            "borrower_lastname": "NATALIE2",

            "mass_hold_tags": [],

            "violent_event_details": []

        }

    ],

    "links": {

        "first": "http://stg-api.mbsisystems.com/api/v140/recon/orders?q=%2Fapi%2Fv140%2Frecon%2Forders&client_id=65690&status=1&order_type=2&page=1",

        "last": "http://stg-api.mbsisystems.com/api/v140/recon/orders?q=%2Fapi%2Fv140%2Frecon%2Forders&client_id=65690&status=1&order_type=2&page=1",

        "prev": null,

        "next": null

    },

    "meta": {

        "current_page": 1,

        "from": 1,

        "last_page": 1,

        "path": "http://stg-api.mbsisystems.com/api/v140/recon/orders",

        "per_page": "20",

        "to": 4,

        "total": 4,

        "orderby": "id",

        "direction": "asc",

        "orderby_options": [

            "id"

        ]

    },

    "warnings": []

}

 

Retrieve Recon Assignments – Filtering endpoint
Description: This endpoint retrieves assignments with limited parameters. It allows filtering assignment records using query parameters such as status, client ID, account number, and assignment IDs. The endpoint also supports pagination.

URL: /api/v140/recon/assignments
Method: GET

Query Parameters:

PARAMETER

DESCRIPTION

EXAMPLE

status

Filters orders by collateral status ID

1

acct_no

Filters orders by client account number

122121

client_id

Filters orders by client identifier

65690

owner_id

Filters orders by owner company ID

10001

ids

Filters assignments by specific assignment IDs (comma-separated list)

109773,109774

per_page

Number of records per page. Default value is 250

100

page

Specifies the page number for paginated results

2


 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/recon/assignments?client_id=65690&status=1


 
Request Body: NA
Response:

{

    "data": [

        {

            "id": 30554,

            "other_refno": null,

            "client_id": 65690,

            "lienholder": null,

            "status_date": null,

            "accepted_date": null,

            "tier_level": null,

            "placement_level": null,

            "created_at": "2016-02-26 18:32:33",

            "company_orderno": "1031-1",

            "order_type": 1,

            "status": 1,

            "vin": null,

            "borrower_firstname": null,

            "borrower_middle_initial": null,

            "borrower_lastname": null,

            "mass_hold_tags": [],

            "violent_event_details": []

        }

    ],

    "links": {

        "first": "http://stg-api.mbsisystems.com/api/v140/recon/assignments?q=%2Fapi%2Fv140%2Frecon%2Fassignments&client_id=65690&status=1&page=1",

        "last": "http://stg-api.mbsisystems.com/api/v140/recon/assignments?q=%2Fapi%2Fv140%2Frecon%2Fassignments&client_id=65690&status=1&page=1",

        "prev": null,

        "next": null

    },

    "meta": {

        "current_page": 1,

        "from": 1,

        "last_page": 1,

        "path": "http://stg-api.mbsisystems.com/api/v140/recon/assignments",

        "per_page": "20",

        "to": 1,

        "total": 1,

        "orderby": "id",

        "direction": "asc",

        "orderby_options": [

            "id"

        ]

    },

    "warnings": []

}

 

Add Office Employee to Order
Description: This endpoint assigns one or more office employees to a specific order.

URL: /api/v140/orders/{order_id}/office_employees
Method: POST
 
Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

employee_ids

An array containing the employee IDs to be assigned to the order

Yes

131709


 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070212/office_employees


 
Request Body:

{

     "employee_ids": [

       78830, 80034

  ]

}


Response:

{

    "data": [

        {

            "id": 124941377,

            "order_id": 57070212,

            "employee_id": 78830,

            "person_id": 1971583,

            "firstname": "William",

            "middlename": null,

            "lastname": "Sheehan",

            "role": null,

            "is_violent": 0,

            "is_primary": 0

        },

        {

            "id": 124941378,

            "order_id": 57070212,

            "employee_id": 80034,

            "person_id": 2046199,

            "firstname": "Erika",

            "middlename": null,

            "lastname": "Clark",

            "role": null,

            "is_violent": 0,

            "is_primary": 0

        }

    ],

    "status": "success"

}

 

Retrieve Office Employees
Description: This endpoint retrieves the list of office employees assigned to a specific order.

URL: /api/v140/orders/{order_id}/office_employees
Method: GET
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070212/office_employees


 
Request Body: NA
Response:

{

    "data": [

        {

            "id": 124937951,

            "order_id": 57070212,

            "employee_id": 83268,

            "person_id": 2262442,

            "firstname": "QA",

            "middlename": null,

            "lastname": "DemoFor",

            "role": null,

            "is_violent": 0,

            "is_primary": 0

        },

        {

            "id": 124941377,

            "order_id": 57070212,

            "employee_id": 78830,

            "person_id": 1971583,

            "firstname": "William",

            "middlename": null,

            "lastname": "Sheehan",

            "role": null,

            "is_violent": 0,

            "is_primary": 0

        },

        {

            "id": 124941378,

            "order_id": 57070212,

            "employee_id": 80034,

            "person_id": 2046199,

            "firstname": "Erika",

            "middlename": null,

            "lastname": "Clark",

            "role": null,

            "is_violent": 0,

            "is_primary": 0

        }

    ]

}

 

 

Delete Office Employees
Description: This endpoint removes an office employee assigned to a specific order

URL: /api/v140/orders/{order_id}/office_employees/{employee_id}
Method: DELETE
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070212/office_employees/83268


 
Request Body: NA
Response:

{

     "data": {

       "success": true

  }

}

 

 

 

 

Retrieve Critical Dates
Description: This endpoint retrieves the critical dates associated with the collateral of a specific order. These dates represent important milestones in the order lifecycle such as repossession, transport, redemption, and case closure.

URL: /api/v140/orders/{order_id}/collateral_critical_dates
Method: GET
 
Request Body Parameters: NA
 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/57070212/collateral_critical_dates


 
Request Body: NA
Response:

{

    "data": [

        {

            "date_type_id": 10,

            "date_at": "2026-03-02 06:34:54",

            "timezone": "UTC"

        },

        {

            "date_type_id": 20,

            "date_at": "2026-03-02 06:35:00",

            "timezone": "UTC"

        }

    ]

}

 

 

Transfer Order Attachment

 
Description: This endpoint transfers an attachment associated with an order to another order.
URL: /api/v140/orders/{order_id}/attachments/{attachment_id}/transfer

Method: PUT

 

Request Body Parameters:

PARAMETER

DESCRIPTION

MANDATORY

EXAMPLE

transfer_to

Array containing the target order ID(s) to which the attachment will be transferred

Yes

262552


 Success Code: 
200 OK – Request Successful

Example:

URL: https://api.mbsisystems.com/api/v140/orders/56934626/attachments/67288827/transfer

 

Request Body:

{

  "transfer_to": [

    262552

  ]

}

 

Response:

{

     "orders": [

    {

         "id": 262552,

         "attachments": [

        {

             "id": 6299652,

             "status": "fail"

        }

      ]

    }

  ]

}