Applies to integrated customers using the RecoveryConnect API
Recovery Operations
The Recovery Operations section contains endpoints used to create, retrieve, and update recovery records associated with an order. Recovery records represent the actual repossession or recovery event of the collateral.
These endpoints allow managing recovery details, condition reports, personal property records, and recovery-related photos.
Get Recovery
Description: Retrieves the recovery details associated with a specific order, including information such as recovery ID, collateral, dates, and related metadata.
URL: /api/v130/orders/{order_id}/recoveries/{recovery_id}
Method: GET
Request Body Parameters: NA
Success Code: 200 OK – Request Successful
Example:
URL: https://api.mbsisystems.com/api/v130/orders/57108762/recoveries/10121137 |
Request Body: NA
Response:
{ "data": [ { "id": 10121137, "order_id": 57108762, "parent_id": null, "order_collaterals_id": 58886432, "color_id": 17, "damage_code": 1, "recovery_police": 10778, "pd_name": null, "access_to_interior": 0, "is_push_to_start": 0, "lpr_company": null, "lpr_type": null, "hail_damage": 0, "additional_damage": null, "airbags_deployed": 0, "accepted_at": null, "asset_recovery_photo": 0, "created_at": "2026-04-08 10:32:58", "deleted_at": null, "is_active": "1", "updated_at": "2026-04-08 10:33:01", "collateral_miles": 1000, "drivable": "Yes", "keys": "No", "keys_cut": 0, "recovery_police_badge": "", "recovery_police_notified_date": "2026-04-08 10:32:00", "client_estimated_fee": "20.00", "client_notes": "Automation Test", "recovery_date": "2026-04-08 10:32:00", "added_by": 87798, "lpnum": null, "lpstate": null, "lpexpire": null, "personals": 0, "personals_by": null, "personals_witnessed_by": null, "personals_spacenumber": null, "personals_numcontainers": null, "personals_completed": 0, "source": "W", "migration": null, "is_condition_completed": 1, "was_tow_dolly_used": 0, "privacy_data_removed": null, "privacy_data_removal_information": null, "ticket": null, "police_report": null, "days_stored": "3 days", "color": { "id": 17, "name": "Unknown Color", "hex": null, "created_at": null, "updated_at": null }, "recovered_by": [ { "id": 93201333, "recovery_id": 10121137, "employees_id": 188832, "created_at": "2026-04-08 10:32:58", "deleted_at": null, "company_id": 180338 } ], "personal_items": { "passengercabin": [], "glove": [], "trunk": [] }, "stored_at": { "id": 105737667, "parent_id": null, "recovery_id": 10121137, "order_collateral_id": 58886432, "addresses_id": 6076174, "address_id_by": null, "collateral_release_id": null, "collateral_status": null, "to_obj": null, "lotnum": "10", "added_by": 87798, "loc_type": "Stored", "notes": null, "object_by": null, "object_id_by": null, "object": null, "object_id": null, "changes_location": 1, "sync_to_mmi": 1, "delivery_required": 0, "created_at": "2026-04-08 10:32:58", "updated_at": "2026-04-08 10:32:58", "location_date": "2026-04-08 10:32:00", "deleted_at": null, "address": { "id": 6076174, "name": "Shawn's Test Lot - 2307", "address_1": "2369 Mueller Center Apt. 876", "address_2": "", "unit": null, "zip": 46197, "type": 4, "latitude": "33.56568520", "longitude": "-112.10837180", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "1980-08-18 00:01:01", "updated_at": "2023-09-29 08:10:46", "deleted_at": null, "migration": "542225", "zip_code_details": { "zip_code_id": 46197, "zip_code": "85021", "zip_code_city_id": 46177, "city_name": "Phoenix", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Maricopa", "zip_code_county_id": 46177, "county_name": "Maricopa", "latitude": "33.558995", "longitude": "-112.088925", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-112.073623\",\"33.538364\",\"0.0\"],[\"-112.091219\",\"33.538364\",\"0.0\"],[\"-112.112664\",\"33.538364\",\"0.0\"],[\"-112.117063\",\"33.581804\",\"0.0\"],[\"-112.069774\",\"33.581254\",\"0.0\"],[\"-112.073623\",\"33.538364\",\"0.0\"]]]" } }, "lot_id": 1435436 }, "recovered_at": { "id": 105737666, "parent_id": null, "recovery_id": 10121137, "order_collateral_id": 58886432, "addresses_id": 120123879, "address_id_by": null, "collateral_release_id": null, "collateral_status": null, "to_obj": null, "lotnum": null, "added_by": 87798, "loc_type": "Recovered", "notes": null, "object_by": null, "object_id_by": null, "object": null, "object_id": null, "changes_location": 1, "sync_to_mmi": 1, "delivery_required": 0, "created_at": "2026-04-08 10:32:58", "updated_at": "2026-04-08 10:32:58", "location_date": "2026-04-08 10:32:00", "deleted_at": null, "address": { "id": 120123879, "name": "Home Address", "address_1": "A_Yuette231, Main Arizona", "address_2": "", "unit": "", "zip": 46177, "type": 1, "latitude": "0.00000000", "longitude": "0.00000000", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2026-04-08 10:31:31", "updated_at": "2026-04-08 10:31:31", "deleted_at": null, "migration": null, "zip_code_details": { "zip_code_id": 46177, "zip_code": "85001", "zip_code_city_id": 46177, "city_name": "Phoenix", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Maricopa", "zip_code_county_id": 46177, "county_name": "Maricopa", "latitude": "33.449215", "longitude": "-112.069209", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": null } } }, "current_disposition": { "id": 105737666, "parent_id": null, "recovery_id": 10121137, "order_collateral_id": 58886432, "addresses_id": 120123879, "address_id_by": null, "collateral_release_id": null, "collateral_status": null, "to_obj": null, "lotnum": null, "added_by": 87798, "loc_type": "Recovered", "notes": null, "object_by": null, "object_id_by": null, "object": null, "object_id": null, "changes_location": 1, "sync_to_mmi": 1, "delivery_required": 0, "created_at": "2026-04-08 10:32:58", "updated_at": "2026-04-08 10:32:58", "location_date": "2026-04-08 10:32:00", "deleted_at": null, "address": { "id": 120123879, "name": "Home Address", "address_1": "A_Yuette231, Main Arizona", "address_2": "", "unit": "", "zip": 46177, "type": 1, "latitude": "0.00000000", "longitude": "0.00000000", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2026-04-08 10:31:31", "updated_at": "2026-04-08 10:31:31", "deleted_at": null, "migration": null, "zip_code_details": { "zip_code_id": 46177, "zip_code": "85001", "zip_code_city_id": 46177, "city_name": "Phoenix", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Maricopa", "zip_code_county_id": 46177, "county_name": "Maricopa", "latitude": "33.449215", "longitude": "-112.069209", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": null } } }, "recovery_assignment_id": null, "damage_locations": [], "personals_address_id": 0, "lpr_recovery": 0, "client_id": 65690, "client_name": "Demo Bank & Trust MRS", "company_orderno": 103752, "vin": "JTEGF21A710056143", "recovery_police_details": { "id": 10778, "name": "105 New York Police Department", "address": { "id": 778, "name": null, "address_1": "7660 Elias Mews Suite 266", "address_2": "", "state_abbr": "NA", "city_name": "Unknown", "zip_code": "00000", "county_name": "Unknown", "longitude": "11.15739536", "latitude": "47.26394272", "unit": null }, "phones": [ { "id": 2340, "type": 2, "mobile_carrier_id": null, "number": "630-384-6632", "extension": null, "memo": null, "valid": 1, "no_contact": 0, "created_at": "2014-06-21 07:05:45", "updated_at": "2023-09-28 08:50:06", "deleted_at": null, "migration": null, "address_with_number": "630-384-6632 - 105 New York Police Department (7660 Elias Mews Suite 266 Unknown NA 00000) ", "pivot": { "address_id": 778, "phone_id": 2340 } }, { "id": 2341, "type": 3, "mobile_carrier_id": null, "number": "", "extension": null, "memo": null, "valid": 1, "no_contact": 0, "created_at": "2014-06-21 07:05:45", "updated_at": "2014-06-21 07:05:45", "deleted_at": null, "migration": null, "address_with_number": " - 105 New York Police Department (7660 Elias Mews Suite 266 Unknown NA 00000) ", "pivot": { "address_id": 778, "phone_id": 2341 } }, { "id": 2342, "type": 4, "mobile_carrier_id": null, "number": "", "extension": null, "memo": null, "valid": 1, "no_contact": 0, "created_at": "2014-06-21 07:05:45", "updated_at": "2014-06-21 07:05:45", "deleted_at": null, "migration": null, "address_with_number": " - 105 New York Police Department (7660 Elias Mews Suite 266 Unknown NA 00000) ", "pivot": { "address_id": 778, "phone_id": 2342 } }, { "id": 8593598, "type": 4, "mobile_carrier_id": null, "number": "364-780-6245", "extension": null, "memo": null, "valid": 1, "no_contact": 0, "created_at": "2020-11-03 01:30:22", "updated_at": "2023-09-28 10:51:37", "deleted_at": null, "migration": null, "address_with_number": "364-780-6245 - 105 New York Police Department (7660 Elias Mews Suite 266 Unknown NA 00000) ", "pivot": { "address_id": 778, "phone_id": 8593598 } } ] }, "service_provider": { "id": 49306, "order_id": 57108762, "recovery_id": 10121137, "service_provider_id": 180338, "address_id": 6076174, "created_at": "2026-04-08 10:32:58", "updated_at": "2026-04-08 10:32:58" } } ], "meta": { "company_addresses": [ { "id": 4, "name": "Main", "address_1": "2345 Forwarding Comp Strret", "address_2": "", "unit": null, "zip": 34736, "type": 1, "latitude": "24.11170100", "longitude": "-27.18551000", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2014-06-12 11:07:01", "updated_at": "2025-12-09 11:29:43", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-03-01", "zip_code_details": { "zip_code_id": 34736, "zip_code": "57201", "zip_code_city_id": 34736, "city_name": "Watertown", "zip_code_state_id": 34652, "state_name": "South Dakota", "state_abbr": "SD", "state_county": "SD-Codington", "zip_code_county_id": 34736, "county_name": "Codington", "latitude": "44.902615", "longitude": "-97.121324", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-97.370099\",\"44.847541\",\"0.0\"],[\"-97.289818\",\"44.948717\",\"0.0\"],[\"-97.144102\",\"45.093333\",\"0.0\"],[\"-96.882914\",\"45.049343\",\"0.0\"],[\"-96.882364\",\"44.97676\",\"0.0\"],[\"-96.923605\",\"44.904727\",\"0.0\"],[\"-96.923605\",\"44.889881\",\"0.0\"],[\"-96.925254\",\"44.804101\",\"0.0\"],[\"-97.127056\",\"44.788705\",\"0.0\"],[\"-97.370099\",\"44.847541\",\"0.0\"]]]" } }, { "id": 5493358, "name": "Regression Testing", "address_1": "11787 International Dr", "address_2": "", "unit": "", "zip": 23977, "type": 4, "latitude": "28.39301400", "longitude": "-81.46568800", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2020-07-01 15:18:52", "updated_at": "2025-04-04 12:56:57", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-03-28", "zip_code_details": { "zip_code_id": 23977, "zip_code": "32821", "zip_code_city_id": 23958, "city_name": "Orlando", "zip_code_state_id": 23482, "state_name": "Florida", "state_abbr": "FL", "state_county": "FL-Orange", "zip_code_county_id": 23886, "county_name": "Orange", "latitude": "28.379055", "longitude": "-81.467846", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-81.514831\",\"28.347333\",\"0.0\"],[\"-81.533069\",\"28.347333\",\"0.0\"],[\"-81.504652\",\"28.377658\",\"0.0\"],[\"-81.475812\",\"28.409892\",\"0.0\"],[\"-81.422796\",\"28.42198\",\"0.0\"],[\"-81.487687\",\"28.347121\",\"0.0\"],[\"-81.514831\",\"28.347333\",\"0.0\"]]]" } }, { "id": 5493360, "name": "Regression Testing", "address_1": "2301 West Dunlap", "address_2": "", "unit": "", "zip": 46361, "type": 4, "latitude": "32.25969900", "longitude": "-112.90588000", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2020-07-01 15:18:52", "updated_at": "2025-04-04 12:56:57", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-01-07", "zip_code_details": { "zip_code_id": 46361, "zip_code": "85321", "zip_code_city_id": 46361, "city_name": "Ajo", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Pima", "zip_code_county_id": 46361, "county_name": "Pima", "latitude": "32.385764", "longitude": "-112.866344", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-112.887431\",\"32.505158\",\"0.0\"],[\"-112.574555\",\"32.505158\",\"0.0\"],[\"-112.727419\",\"32.173037\",\"0.0\"],[\"-112.905577\",\"32.19998\",\"0.0\"],[\"-112.887431\",\"32.505158\",\"0.0\"]]]" } }, { "id": 20175560, "name": "shilpatest address 2", "address_1": "2301 West Dunlap Ave", "address_2": "", "unit": "", "zip": 46199, "type": 3, "latitude": "33.56764800", "longitude": "-112.10921200", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2020-11-13 00:33:34", "updated_at": "2025-04-04 12:56:57", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-09-17", "zip_code_details": { "zip_code_id": 46199, "zip_code": "85023", "zip_code_city_id": 46177, "city_name": "Phoenix", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Maricopa", "zip_code_county_id": 46177, "county_name": "Maricopa", "latitude": "33.632395", "longitude": "-112.111758", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-112.074723\",\"33.607648\",\"0.0\"],[\"-112.117063\",\"33.610947\",\"0.0\"],[\"-112.113764\",\"33.654936\",\"0.0\"],[\"-112.074173\",\"33.654936\",\"0.0\"],[\"-112.074723\",\"33.607648\",\"0.0\"]]]" } }, { "id": 91668982, "name": "address 1as main location Phoenix AZ 85019 edited", "address_1": "69373 Kailyn Points Suite 411", "address_2": "", "unit": "", "zip": 46296, "type": 3, "latitude": "33.33123000", "longitude": "-111.64222400", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2022-07-26 03:37:45", "updated_at": "2025-04-04 12:56:57", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-04-24", "zip_code_details": { "zip_code_id": 46296, "zip_code": "85212", "zip_code_city_id": 46285, "city_name": "Mesa", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Maricopa", "zip_code_county_id": 46177, "county_name": "Maricopa", "latitude": "33.342880", "longitude": "-111.621592", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-111.686515\",\"33.288723\",\"0.0\"],[\"-111.687615\",\"33.365155\",\"0.0\"],[\"-111.601835\",\"33.378902\",\"0.0\"],[\"-111.583689\",\"33.362406\",\"0.0\"],[\"-111.686515\",\"33.288723\",\"0.0\"]]]" } }, { "id": 119863964, "name": "Test_AZ", "address_1": "5138 E 27th St", "address_2": "", "unit": null, "zip": 46515, "type": 1, "latitude": "-90.00000000", "longitude": "-120.00000000", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2024-09-26 12:46:51", "updated_at": "2025-12-09 11:30:11", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-04-26", "zip_code_details": { "zip_code_id": 46515, "zip_code": "85711", "zip_code_city_id": 46505, "city_name": "Tucson", "zip_code_state_id": 46177, "state_name": "Arizona", "state_abbr": "AZ", "state_county": "AZ-Pima", "zip_code_county_id": 46361, "county_name": "Pima", "latitude": "32.218469", "longitude": "-110.887678", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-110.857861\",\"32.192282\",\"0.0\"],[\"-110.875457\",\"32.192282\",\"0.0\"],[\"-110.908999\",\"32.196131\",\"0.0\"],[\"-110.909549\",\"32.207129\",\"0.0\"],[\"-110.909549\",\"32.236272\",\"0.0\"],[\"-110.857861\",\"32.235722\",\"0.0\"],[\"-110.857861\",\"32.192282\",\"0.0\"]]]" } }, { "id": 119863965, "name": "Texas_Test", "address_1": "4045 Renee Dr", "address_2": "", "unit": null, "zip": 42304, "type": 3, "latitude": null, "longitude": null, "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": "2024-09-26 12:58:20", "updated_at": "2024-09-26 12:58:20", "deleted_at": null, "migration": null, "risc_certified_date": null, "risc_lot_expiration": "2025-01-22", "zip_code_details": { "zip_code_id": 42304, "zip_code": "75227", "zip_code_city_id": 42279, "city_name": "Dallas", "zip_code_state_id": 41534, "state_name": "Texas", "state_abbr": "TX", "state_county": "TX-Dallas", "zip_code_county_id": 42137, "county_name": "Dallas", "latitude": "32.766974", "longitude": "-96.683948", "system_msg": 0, "country": "United States of America", "country_code": "US", "trigger_msg": 0, "shape_data": "[[[\"-96.639322\",\"32.748751\",\"0.0\"],[\"-96.639872\",\"32.748751\",\"0.0\"],[\"-96.73115\",\"32.765797\",\"0.0\"],[\"-96.734449\",\"32.777894\",\"0.0\"],[\"-96.728951\",\"32.79219\",\"0.0\"],[\"-96.684961\",\"32.79219\",\"0.0\"],[\"-96.639322\",\"32.748751\",\"0.0\"]]]" } }, { "id": 119864510, "name": "Testing Storage Location Neelima via API", "address_1": "3620 W Greenway Rd3, Phoenix, AZ Phoenix AZ 85014", "address_2": "3620 W Greenway", "unit": "1234", "zip": 46191, "type": 4, "latitude": "33.62569100", "longitude": "-112.13673400", "date_delay": null, "available_from": "00:00:00", "available_to": "23:59:00", "priority": 0, "hits": 0, "no_contact": 0, "created_at": 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