This article applies to agencies  


We have created a new feature that will allow you to see your case counts bubbles in real-time, with just the click of the refresh button at the top right.


    

This impacts the navigation bubbles:

  • Service Providers Invoices

  • Service Providers Pending Closes & Pending Holds

  • Service Providers Pending Accepts and Declined Cases

  • Service Providers New Recoveries / Completed

  • Pending with Messages

  • Service Provider Case Updates

  • Megaphone

  • Fax


When you log in you will see a zero for all bubbles. When you click the refresh button you will see the updated case counts and the last time these were updated.