Before you start, make sure you're connected to Transport and Auction entities. Go to Setup Entities to learn more.
This article covers how to change the collateral location once release or transport is authorized. This will change the stored location of the collateral within RecoveryConnect.
Step 1: From the Case Details screen, click the OPTIONS dropdown > Release/Transport Authorization
Step 2: Select Disposition as Authorized to Release or Authorized to Transport. Complete all required fields.
- Release - releasing the collateral back to the borrower
- Transport - releasing to a transporter or auction
The information populated in the Released to/ Transported to is based on the information associated with the case and the entities you have connected with. For example, if you connected with Demo Transporter then this company will display as an option in the drop down. When selected, the Address, Destination and Destination Address will pre-populate.
Step 3: Click Save.
Step 4: The Release Authorization form will populate. Here you can capture electronic signature using a mouse or touch screen device from the borrower/transporter and save this document as a Case Attachment. These attachments can be transferred back to your client and/or lienholder. Go to the Attachments tab to view and send the PDF.
You're all set! You will see the case status has now changed to Authorized to Release/Transport to Company Name.