This article applies to lenders
After logging in, you see navigation menu bubbles in the top right of the page. These are action items, informational items, or notifications.
- + Case: used to add new cases by the lender, forwarder, or agent.
Click here to see how to create a case
- My Cases: This is the list of the cases assigned to you.
Click to see my cases
- Service Provider Maintenance (box truck): this contains service provider related notifications and information such as invoices, pending holds/closes, pending accept/declined cases, new recoveries/completions, messages, and case updates
Click here for service provider maintenance.
- Notifications (megaphone): This contains a list of messages or case-related activities. From here you can choose to view and remove, mark as read, archive, or view case.
Click for more information about the notification page
- Invalid Address: This will take you to your current list of invalid addresses for you to fix. For further explanation click Address Management
- Bubble Counter Refresh: Click this and it will refresh your bubble counters to the left of the blue button. Click Bubble Conter - Refresh button for more information
