This article applies to forwarder company admins Set up Employee with Multi-factor Authentication (MFA)
Step 1: Navigate to the Add New Employee, Account Information screen
Step 2: Fill in new employee information then select Yes for Require Multifactor Authentication
Step 3: Select your MFA preference: either email or google-authenticator app
If you select Authenticate by Email, the employee will get the following notification screen and an email containing a pin code will be sent to the email address on file for that login.
After entering the pin code, the employee will then be directed to the personal settings page
Under the account setting the employee will be able to change the password if desired and set up the security question
If Google Authenticator App is selected, instead of sending an email, the Google Authenticator application will show the one-time password to the employee.
The employee will need to enter the OTP, which will be validated by the system. If the validation was successfully done, the employee will be allowed to access the system.
Set up Employee with Multi-factor Authentication (MFA)
This will not require an MFA for the employee to log into the system
