This article applies to lender company admins and case workers 



Addresses & References contains the details and references pertaining to the collateral location.. 


Step 1: Navigate to a case and click on the Details tab



Step 2: Click the + Addresses and References 

Step 3: Fill out the form then click Save



Step 4: You can then choose to assign another service provider or click Verify and Assign Address 

Note: Clicking Verify and Assign Address without selecting a new service provider will just keep the case with the current service provider.



Address added to a case: