MBSi Corp.

This article applies to agencies 

The Notifications (Megaphone) alert contains a list of messages or activities for acknowledgment.  These notifications allow the user to be notified of the status of the cases.  

There is a search box feature to search notifications by case number or other keywords 

In the top right corner, you will see Mark As Read and Mark As Archived options which complete either action for the notifications viewed and selected below. Putting a check next to any or all of the unread notifications enables you to mark them as read or move to archive individually as shown below.

Note: Only 10 notifications are viewed by default on this page however, you can set the quantity viewed per page as 25, 50, and 100.

There are four categories in Notifications:

• Unread Notification

• All notification

• Archived Notification

• Global Notification

Unread Notifications is the default screen and each notification has four options;

1. View and Remove -> you can view the case and remove the notification

2. Mark as Read -> notification can be marked as read and removed from the unread list

3. Archive -> you have the option to move the notification to the archived list

4. View Case -> this option will take you to the case detail page, to view the case

All Notifications lists all the notifications that are under the user’s name;

There are three options next to the check button, by selecting all notifications you can mark as read, mark as unread, and mark as archived as shown above.

Since all notifications are listed here, we can see when a notification has been marked as read we can also see the unread ones, then move the notification to the respective notification category.

Archived Tab is used to view the notifications which are archived and saved for future reference.

All functionality is the same in the archived notification as with the other sections.

You can remove it from the archive which deletes the notification completely from any notification view. You may also mark as unread, moving the notification to the unread tab.

Global Notification is the notification that is globally announced from MBSi or a Client/Forwarder for all users including admin, super admin, and all agent level employees.