Released on 8/18/2022

Streaming Cases for Closes/Holds and New

If there are cases or actions to take on Closes/Holds or New, the button will turn RED in real-time indicating you have items that need attention. If there are no cases, then these buttons will be white. As soon as a New case or a case is Closed or put On Hold, the button will turn red. You will not have to refresh your screen or click the blue refresh button. 

Not seeing this change? Please clear your cache only. Click here for directions. 

Example: This company has 13 New cases so the New button is red

Example: This company has no Closes/Holds to accept so the button is white