This article applies to client compliance types
Step 1: Click on VendorConnect in the main menu
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On the Work Detail Master, you will see a chart of service providers with whom you have an active contract with
Note: You are able to search specific companies in the box under Company
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Under each header (Non-Compliant, Compliant, Needs Review, and Uncooperative) the numbers indicate that the listed service providers have that number of action items to complete under the corresponding category
Non-Compliant
Non-Compliant means that the active service request has not been completed
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Compliant
Compliant means that the service request was fulfilled and accepted by the lender or RISC.
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Needs Review
Service requests that are in pending status and need review
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Uncooperative
Active requests in which the service provider has been uncooperative in fulfilling
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