This article applies to lender, forwarder and agency users 



Currently, Switch has two user types associated with it.  


Switch Manager - Having this option as an employee type will allow the user to have access to the LPR Queue under the case view, Service Provider chevron.  


Switch Viewer - With this employee type the user will be able to see all the things a Switch Manager can see, but will not be able to make any edits. 


Click Here to see how to Set Up New Users/Edit Existing Users