This article applies to everyone with access to My Reports
If you need to check your case statuses, here is a report you can pull to help.
Step 1: Click on My Reports
Step 2: Select Created under My Data Filters
Step 3: Select the Date Range
Step 4: Click on Displayed Columns and have these selected:
Case Created
Case #
Status
Client Name
VIN
Step 4: Run Report
Note: To see more than 10 lines per page, click on Misc. Options to select how many you would like to see