This article applies to everyone


Global vs Public Company Types & Entities


When companies or entities are set up, they are categorized into one of two types, Public or Global. 


Public - Companies or entities that don't actually log into the system.  i.e. Police Agencies. This type is identified by a green-colored globe. 



Global - Companies or entities that log into our systems such as banks and agencies, etc. This type identified by a blue-colored globe.





How to Set Up an Entity 

Step 1: Hover over Entities and select from the drop-down of choices 



Step 2: After selecting the type of Entity (Clients, Service Providers, LPR Companies, Police, Auction, Transport, Associations, or Vendors)  locate the individual Company you are looking for. 

Note: You also can utilize the search bar to find the Entity/Company.



Step 3: Click Add next to the entity you would like to add to the list



How to add Police & Transport Entity in RecoveryConnect:


Note: Users can only add Police & Transport Entities within RecoveryConnect. To add other entities such as Service Providers & Auctions, contact Support. 


Step 1: Type any random letters in the search box.


Step 2: A link under the search box will appear for you to add a new Entity. Click on the link. 


Step 3: Fill out the Important Fields:


 


Step 4: Hit Create Entity. 


Note: Once added, the new Entity is automatically connected to you.