Getting Started - (Agencies)

This section is to help you get familiar with the app and it's features. Covers basic navigation information about the app.

How To Sign Up For RecoveryConnect
This article applies to everyone Step 1: Go to https://recoveryconnect.mbsicorp.com Step 2: Click on Sign Up  Step 3: Fill out the required...
Fri, 30 Aug, 2024 at 10:40 AM
Start Migration Process
This article applies to agencies Your company is now ready to migrate.  Log into https://recoveryconnect.mbsicorp.com/ and flip the MIGRATE IREPO sw...
Thu, 17 Jun, 2021 at 1:09 PM
Password Reset/Recovery in RecoveryConnect
This article applies to agencies, forwarders, and lenders After the company is set up, you will have the option to set up a chosen or system-generate...
Thu, 22 Jun, 2023 at 7:05 AM
Employee Log In with and without Multi-factor Authentication - Agents
This article applies to agent company admins Set up Employee with Multi-factor Authentication (MFA) Step 1: Navigate to the Add New Employee, Accou...
Thu, 29 Aug, 2024 at 9:48 AM
Agency Home Screen Menu Options
This article applies to agencies After login, you will see a menu bar at the top of the page that provides you with different navigation options within...
Tue, 5 Apr, 2022 at 1:17 PM
Settings - My Company Profile
This article applies to agency company admins The company profile is the detailed information about the company:  My Company Settings ...
Wed, 6 Apr, 2022 at 9:15 AM
Email Notification Set up
This article applies to everyone Email notifications can be set up so you can  Step 1: Navigate to Settings then to My Company Profile  ...
Tue, 24 May, 2022 at 11:57 AM
Set Up and/or Edit Lots
This article applies to Agencies  Important: You must have at least 1 Storage Location to complete recoveries.  You should have a phone n...
Tue, 1 Aug, 2023 at 12:06 PM
Lot Requirements for Agencies
This article applies to recovery agencies  Lot Requirements enable the forwarder/lender to require that the storage lot(s) where recovered collateral is...
Tue, 24 May, 2022 at 9:32 AM
Set Up Case Types
This article applies to everyone Case types are the different classifications for each assignment:  Impound Repossession  LPR Live Recovery ...
Tue, 24 May, 2022 at 9:02 AM