This article applies to agency field agents and field agent supervisors



You have two options to complete the required phots for the asset recovery


  • Take photo(s) from the app 
  • Upload an existing photo



Take photo(s) from the app 


Step 1: From My Addresses click on a case




Step 2: Click on the Photos tab




Step 3: Click the Camera icon

 




Step 4: Take the picture then click Retry or OK 

Note: Retry will allow you to retake the picture and save will save to your photos 





Upload an existing photo


Step 1: Click on the upload icon 




Step 2: Select the photo you wish to add 





Note: These are not the pictures that you upload for the asset recovery process