RCM Mobile User Guide
MBSi's new RCM is here and offers an enhanced user experience! To assist our customers in getting familiar with the App we have created a series of Articles that gives end to end information about the application and its usage. The articles are organized to provide detail information in step by step structure, following points are covered in this document
This article applies to agency field agents and field agent supervisors Logging into RCM There are two options for logging in to RCM: Use your ...
Wed, 18 Jan, 2023 at 10:51 AM
This article applies to agency field agents, field agent supervisors and field service agents The menu bar is located at the bottom of each screen as y...
Wed, 17 Jan, 2024 at 12:16 PM
This article applies to Field Agents and Field Agent Suprvisors Step 1: Click on the "My Addresses" icon from the Landing Page/Dashboa...
Fri, 11 Jun, 2021 at 8:12 AM
This article applies to field agents and field agent supervisors To view the case details of any of your assigned cases, you can do so from the m...
Tue, 15 Mar, 2022 at 1:14 PM
This article applies to Field Agents and Field Agent Supervisors ...
Wed, 19 May, 2021 at 1:37 PM
This article applies to field agents and field agent supervisors Step 1: Click on the Map icon to view assigned cases on the map Step 2...
Mon, 9 Jan, 2023 at 12:47 PM
This article applies to Field Agents & Field Agent Supervisors To mark a case as repossession pending, or On-Hook: Step 1: From the RCM dashboa...
Mon, 10 Apr, 2023 at 7:35 PM
This article applies to agency field agents and field agent supervisors To complete Personal Property you have to go through the asset recovery process...
Thu, 21 Dec, 2023 at 12:20 PM
This aritcle applies to Field Agents and Field Agent Supervisors Dashboard After successfully logging in to RCM, you will be taken to the main dash...
Wed, 18 Jan, 2023 at 10:57 AM
This article only applies to angency field agents and field agent supervisors On the Case Details screen in RCM, the top menu bar will display the O...
Tue, 12 Apr, 2022 at 3:09 PM