Easily view case details on the web in RecoveryConnect from RCM with the View in Browser button. This makes it easy to view attachments, forms, and other case information that is not available in the RCM.


Step 1. Log into RCM.

Step 2. Select the map icon in the menu bar at the bottom of your screen.  

  mceclip0.png mceclip1.png 

Step 3. Select the case on your map.

Step 4. Click the additional actions.

 Step 5. Click on View in Browser to navigate directly to your case.

Tip: You will need to have an active session in RecoveryConnect to go directly to the case. If you are prompted to login, enter your username and password, go back to RCM and push the View in Browser button again.