RCM Tips & Tricks
This article applies to Field Agents and Field Agent Supervisors The picture zoom option enables you to pinpoint and zoom into specific areas when ad...
Tue, 24 Nov, 2020 at 1:47 PM
Easily view case details on the web in RecoveryConnect from RCM with the View in Browser button. This makes it easy to view attachments, forms, and other ca...
Tue, 24 Nov, 2020 at 1:47 PM
This article applies to Field Agents and Field Agent Supervisors Change Hit Addresses to a Red X In RCM, you have the ability to view rec...
Wed, 25 Nov, 2020 at 1:02 PM
Why is On-Hook required? To keep the office and the field in sync. The On-Hook step is a foundational feature that keeps the agents in the field in sync...
Wed, 25 Nov, 2020 at 1:09 PM
Mark an address as Favorite for a quick view of your addresses.
Wed, 25 Nov, 2020 at 3:16 PM
This article applies to Agencies Quickly mark an address invalid and remove it from your map. Step 1: Open the case in RCM and go to the De...
Wed, 25 Nov, 2020 at 1:21 PM
This article applies to Agencies Select the case details you want and configure the order in which you want them displayed. Step 1: Click on...
Wed, 18 Nov, 2020 at 1:14 PM
This article applies to Field Agents and Field Agent Supervisors Notifications are displayed in the bell icon on the menu bar at the bottom of the dashbo...
Wed, 25 Nov, 2020 at 1:24 PM
This article applies to agency field agents and field agent supervisors Selecting the Police Agency is a required field in the asset recovery form....
Tue, 12 Apr, 2022 at 11:40 AM