This article applies to Field Agents and Field Agent Supervisors

The picture zoom option enables you to pinpoint and zoom into specific areas when adding pictures to a case. 

Step 1: Log in to RCM and click on the map icon on the bottom menu bar.

Step 2:  Click on the case icon on the map.


Step 3: Click on the additional actions for the case.

Step 4: Click on Case Details.


Step 5: Click on the Photos tab.

Step 6: Click on the camera icon.

Step 7: Take a picture of the collateral and zoom in on specific area(s) as needed. 

Example: VIN number, license plate, and/or damage.