This article applies to agencies
After login, you will see a menu bar at the top of the page that provides you with different navigation options within RecoveryConnect.
- Home
- Clicking Home will bring you back to the main home screen regardless of what other page you have navigated to.
- Cases
- Hover over Cases to see the various options you can navigate to based on what you want to do/see in the system. You can click on any of the options listed to be taken to the cases in that category type. Example: Click on Open to be taken to all your agency's open cases.
Note: the cases listed in this menu are cases assigned to your agency only.
- Entities
- Hover over Entities to see the various entity connection options available. You can manage connections to any of these entities by selecting from the drop-down.
- Click on Entities to Search for New Client
Learn more about managing entity connections HERE.
- Agents
- Hover over Agents to see the statistical information that is available from this menu option.
- Click on Agents to see detailed information about your field agents
My Reports
Hover over My Reports to see the available action items from this menu option. Navigate to Prebuilt Reports or Saved Reports from the drop-down
Click on My Reports to be taken to the report creation page
- Accounting
- Hover over Accounting to see a list of your Saved Reports
- Click on Accounting to be taken to the Accounting Dashboard.
- Settings
- Hover over Settings to see the various action items available from this menu option
Search other articles for instructions about the Settings menu options contained in the drop-down.
- LPR
- Click on LPR to be taken to a list of your agency's LPR Hits. Filter by New or Archived.