This article applies to Field Agents and Field Agent Supervisors 
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Notifications are displayed in the bell icon on the menu bar at the bottom of the dashboard of the RCM mobile app. This is where you can find:

  • New addresses
  • New cases assigned to you
  • Repossessed cases
  • Updates to your cases
  • Accepted entity connections


You can select the notification to open the Case Details page and view more information about that notification. If you select a case that is not assigned to you, an alert box will pop-up. Select "Cancel" to exit or "View Case Anyway" to review case details.