This article applies to agency field agents and field agent supervisors The RCM filter options allow you to select which cases populate on your Map. It will also filter the cases under My Addresses
Create New - Create a new, customized filter to use again at a later date. Select from the provided categories, name the filter, and save.
Address Age - Select the number of days the address has been active in RecoveryConnect.
Note: The age of the address starts once it is entered into RecoveryConnect. If there is more than one address attached to a particular case, the Address Age is the date entered for each individual address.
Mark Addresses Hit - This indicates an updated hit on an address. Choose to see the ones that meet the criteria you set.
Zones - These are the zones set up by your company for dividing up the cases among agents. You can choose which cases you see by selecting which zones you want to concentrate on.
Assignment Types - All of the different assignment types are listed here. Choose which type(s) you would like to view on your map.
Address Types - There are many types of addresses that you may want to list on your account such as, Borrower-Home, Borrower- Work, LPR Live Hit, Impounded Location, etc.
Clients - The list of forwarder and/or lender clients that your company received the case(s) from. This filter will allow you to see cases from the chosen client(s).
Lien Holder - The list of lienholders/lenders you do work with. This filter will allow you to see cases from the chosen lienholder(s).