This article applies to everyone
Set Up Customized Map Icons
Note: Customized icons on the user level will only work if your company admin has enabled users to customize icons and will only override Address Type and Field Override company settings.
Please check with your company admin before setting up custom icons.
Step 1: Hover over your name on the right-hand side of the screen
Step 2: Click Settings
Step 3: Click on Mobile App Settings
From here, you have the option to Change, Change Color or Remove Icon.
Change or Add Icon
Step 1: Click on Change to select the icon for that category
Step 2: Click on your desired icon
Step 3: Click Use Icon to select
Change Color
Click Change Color to customize
Remove Icon
To remove, click Remove Icon
Note: If you remove an icon, the system will replace it with the default icon.
Icon Types
On the Map Icon Settings page, there are two tabs.
- Address Type Icons
- Field Override Icons
Address Type Icons
This tab contains all the address-related icon options such as:
- 3rd Party Address
- Abandoned location
- Additional address
- Borrower- Home
- Borrower - Work
NEW! Field Override Icons
These icons give managers in the office using RecoveryConnect and agents in the field using RCM the ability to change the icon presented on the map to:
- Pickup
- Unit Spotted
- Door Knock