This article applies to Company Admins and MBSi Admins
Adding New Users
Step 1: Navigate to Company Employees
Step 2: Click on +Employee List
Step 3: Fill out the Add New Employee form then click Save
Edits to Existing Users
Step 1: Navigate to Settings > Company Employees.
You will automatically be taken to the Active Employees tab
Step 2: Select the desired employee
Note: CARS certification is visible from the Company Employee screen
Step 3: Under Employee Information edit employment information and CARS Certification (if applicable).
Step 4: Under Manage Login/Password you can edit information such as employee type, company address, email, time zone, etc.
Note: Changing the time zone will allow critical dates/times to be captured in the user's time zone, such as On-Hook, Asset Recovery, Refresh Bubble Counter last update, etc.
CLICK HERE for an article on Assigning Zones