This article applies to Company Admins and MBSi Admins 


Adding New Users


Step 1: Navigate to Company Employees



Step 2: Click on +Employee List




Step 3: Fill out the Add New Employee form then click Save




Edits to Existing Users


Step 1: Navigate to Settings > Company Employees.


You will automatically be taken to the Active Employees tab


Step 2: Select the desired employee



Note: CARS certification is visible from the Company Employee screen



Step 3: Under Employee Information edit employment information and CARS Certification (if applicable). 





Step 4: Under Manage Login/Password you can edit information such as employee type, company address, email, time zone, etc.

Note: Changing the time zone will allow critical dates/times to be captured in the user's time zone, such as On-Hook, Asset Recovery, Refresh Bubble Counter last update, etc.



CLICK HERE for an article on Assigning Zones