This article applies to agents



Step 1: Navigate to the My Cases tab from the top menu bar. 

Open the case for which a fee request needs to be created.


 

Step 2: On the case details page dashboard, click on the Invoices tab and click on +Add a Pre-Billed Item Now under the Waiting To Be Invoiced section.



Step 3: Complete the pop-up form details. 

You have the option to either Add Item (to the dashboard) which will put the fee in Waiting status or send the Fee Request.



Step 4: Click on Add item to add fee item to the dashboard as shown below and click on send fee request.



Note: Agent can also directly click on Fee Request from form, depending on the item added