This article applies to agents
Step 1: Navigate to the My Cases tab from the top menu bar.
Open the case for which a fee request needs to be created.
Step 2: On the case details page dashboard, click on the Invoices tab and click on +Add a Pre-Billed Item Now under the Waiting To Be Invoiced section.

Step 3: Complete the pop-up form details.
You have the option to either Add Item (to the dashboard) which will put the fee in Waiting status or send the Fee Request.

Step 4: Click on Add item to add fee item to the dashboard as shown below and click on send fee request.

Note: Agent can also directly click on Fee Request from form, depending on the item added