Post Recovery (Agencies)
This article applies to agents Step 1: Navigate to the My Cases tab from the top menu bar. Open the case for which a fee request needs to be create...
Wed, 8 Dec, 2021 at 4:02 PM
This article applies to service providers with clients who use Smart Inovicing RecoveryConnect's Smarting Invoicing allows you to quickly and easil...
Thu, 5 May, 2022 at 7:08 AM
This article applies to company admins and case workers Recovery information can be viewed under the recovery tab. Note: Forwarders only have the ...
Tue, 12 Apr, 2022 at 7:58 AM
This article applies to agency company admins, case workers and accountants The invoices tab will allow you to create your own invoices to send to t...
Mon, 14 Aug, 2023 at 10:38 AM
This article applies to agency company admins, case workers and accountants Invoices Step 1: Click on the + Invoices to add a new invoice ...
Tue, 23 Jan, 2024 at 4:06 PM
This article applies to lenders, forwarders and agencies How to Authorize a Redemption Step 1: Go Options > Authorize Redemption ...
Mon, 24 Oct, 2022 at 7:36 AM
This article applies to agencies Once the redemption of the collateral has been authorized, you will have the option to: Complete Redemption Ca...
Wed, 10 Aug, 2022 at 6:23 AM
This article applies to lenders, forwarders and agencies Before you start, make sure you're connected to Transport and Auction entities. Go to Setu...
Fri, 4 Nov, 2022 at 10:18 AM
This article applies to agencies Once the transport of the collateral has been authorized, you will have the option to: Complete Transport Ca...
Fri, 4 Nov, 2022 at 11:06 AM
This article applies to lenders, forwarders and agencies The recovery has been completed and you need the collateral off of your lot. What's next? ...
Thu, 2 May, 2024 at 8:31 AM