This article applies to Company Admins



Edits to Existing Users


Step 1: Navigate to Settings > Company Employees.



You will automatically be taken to the Active Employees tab


Step 2: Select the desired employee



Step 3: Under Manage Login/Password you can edit information such as employee type, company address, email, time zone, etc.

Note: Changing the time zone will allow critical dates/times to be captured in the user's time zone, such as On-Hook, Asset Recovery, Refresh Bubble Counter last update, etc.


Adding New Users


Step 1: Navigate to Company Employees



Step 2: Click on +Employee List



Step 3: Fill out the Add New Employee form then click Save