This article applies to field agents, field agent supervisors and admins 


The icons in the RCM To-do from left to right are: 


Icon 1 - Asset Recovery Form 

Icon 2 - Condition 

Icon 3 - Photos 

Icon 4 - Personal Property



When the icons are green that means you have completed that portion of the process. Orange icons indicate where information is still needed. 

Note: When you click on any icon, you will automatically be taken to the step that has not been completed yet.


Click the bubbles at the top menu to move to the portions you have not yet completed. The bubbles will turn green when the step is complete.