This article applies to company admins and billing employee types RecoveryConnect now gives service providers the ability to approve or decline invoice void requests on their own.
How to Approve or Decline a Smart Invoicing Invoice Void Request
Step 1: Click on the box truck bubble S0|L0
Step 2: Select Smart Invoice
Step 3: Click Service Provider View
Step 4: Click on Void Requested tab
Step 5: Click the Green Check Mark or the Red X to approve or decline the request
Step 6: Confirm your action
Once you have confirmed your action, the invoice will move to the History tab
How to Setup Notifications for Smart Invoicing
Step 1: Settings > Setup Notifications
Step 2: Scroll down to Smart Invoicing notifications and click the Gear on notification type
Step 3: Select which users you would to receive the notification
Preferred Void Smart Invoicing Invoice Notifications:
Smart Invoicing Requested Void
Smart Invoicing Approved Void
Smart Invoicing Cancelled Void
Smart Invoicing Declined Void
