Employee Types with Permissions
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Modified on: Mon, 24 Feb, 2025 at 10:54 AM
This article applies to lenders and forwarders
Permissions | Caseworker |
Ability to Add, Edit, and Delete Case Updates | ✅ |
Ability to Create, Edit, and Assign Cases | ✅ |
Ability to Set Case Status | ✅ |
Ability to Add, Edit, and Delete Addresses | ✅ |
Ability to View & Create Reports | ✅ |
Ability to acknowledge repossession of a Case | ✅ |
Ability to Approve and Decline Standard Invoices | ✅ |
Ability to Set Switch Flip Date | ✅ |
Ability to View Claims Queue | ✅ |
Permissions | Billing Staff | Billing Supervisor | Billing Manager |
Fee Request and Invoice Bubble Counter Visibility | ✅ | ✅ | ✅ |
Access to Accounting Dashboard & Accounting Reports | ✅ | ✅ | ✅ |
Visibility to Contracted Service Module (Contracts) | ✅ | ✅ | ✅ |
Ability to View Attachments and Invoices | ✅ | ✅ | ✅ |
Ability to apply payments to Invoices | X | ✅ | ✅ |
Ability to Approve/Decline/Void/Pend Invoices Based on Role Threshold | ✅ | ✅ | ✅ |
Ability to utilize MyReport | ✅ | ✅ | ✅ |
Ability to Edit and Create Contracts | X | X | ✅ |
Permissions | Claims Worker | Claims Administrator |
Ability to Email, Fax, Add, Edit, Delete, and Preview Claim Forms | ✅ | ✅ |
Ability to Create a New Claim | ✅ | ✅ |
Ability to Add, Edit, and Delete Claim Updates | ✅ | ✅ |
Access to Claims Queue and Claims Dashboard | ✅ | ✅ |
Ability to Setup Claims Settings | X | ✅ |
Permissions | Vendor Manager | Supervisor | Manager | Administrator | Team Lead |
Ability to Manage Employees, Departments, Teams, Roles and Permissions | X | ✅ | ✅ | ✅ | ✅ |
Ability to Manage Service Providers | ✅ | ✅ | ✅ | ✅ | ✅ |
Ability to Manage Service Provider's Regions & Coverage Restrictions | ✅ | X | ✅ | ✅ | X |
Ability to Edit Company Profile (ie, update address or logo) | X | ✅ | ✅ | ✅ | ✅ |
Ability to Assign Service Provider Outside of Coverage Area | ✅ | ✅ | ✅ | ✅ | ✅ |
Ability to Mark Debtor as Violent | X | ✅ | ✅ | ✅ | ✅ |
Ability to Create, Edit, or Delete Case Tags | X | ✅ | ✅ | ✅ | ✅ |
Ability to Purchase License Plate Data | X | ✅ | ✅ | ✅ | ✅ |
Ability to Toggle SSN and Account Number Case Restriction | X | ✅ | ✅ | ✅ | ✅ |
Ability to Force Close and Delete Cases | X | ✅ | ✅ | ✅ | ✅ |
Ability to Create, Edit, or Delete Automation | X | X | X | ✅ | X |
Access to Additional Reporting | X | ✅ | ✅ | ✅ | ✅ |
Ability to Manage Company Credit Cards | X | X | X | ✅ | X |
Ability to Manage Case Types | X | ✅ | ✅ | ✅ | ✅ |
Ability to Blacklist Service Provider | ✅ | X | X | X | X |
Permissions | Switch Viewer | Switch Case Worker | Switch Manager |
Visibility to Switch Module | ✅ | X | ✅ |
Visibility to LPR Queue Panel on Case Page | X | ✅ | ✅ |
Ability to set Flip Date | X | ✅ | ✅ |
Ability to Add and Edit Switch Schedules & Rules | X | X | ✅ |
Permissions | MBSiQ Admin |
Ability to Access and View MBSiQ Reports | ✅ |
Permissions | VendorConnect Client |
Ability to Manage Service Providers, Locations, and Employees | ✅ |
Ability to Manage VendorConnect Work Queue | ✅ |
Ability to View Providers' Company Profiles | ✅ |
Ability to Edit VendorConnect-specific Company Profile | ✅ |
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