Employee Types with Permissions
Print
Modified on: Mon, 24 Feb, 2025 at 10:54 AM
This article applies to lenders and forwarders
| Permissions | Caseworker |
| Ability to Add, Edit, and Delete Case Updates | ✅ |
| Ability to Create, Edit, and Assign Cases | ✅ |
| Ability to Set Case Status | ✅ |
| Ability to Add, Edit, and Delete Addresses | ✅ |
| Ability to View & Create Reports | ✅ |
| Ability to acknowledge repossession of a Case | ✅ |
| Ability to Approve and Decline Standard Invoices | ✅ |
| Ability to Set Switch Flip Date | ✅ |
| Ability to View Claims Queue | ✅ |
| Permissions | Billing Staff | Billing Supervisor | Billing Manager |
| Fee Request and Invoice Bubble Counter Visibility | ✅ | ✅ | ✅ |
| Access to Accounting Dashboard & Accounting Reports | ✅ | ✅ | ✅ |
| Visibility to Contracted Service Module (Contracts) | ✅ | ✅ | ✅ |
| Ability to View Attachments and Invoices | ✅ | ✅ | ✅ |
| Ability to apply payments to Invoices | X | ✅ | ✅ |
| Ability to Approve/Decline/Void/Pend Invoices Based on Role Threshold | ✅ | ✅ | ✅ |
| Ability to utilize MyReport | ✅ | ✅ | ✅ |
| Ability to Edit and Create Contracts | X | X | ✅ |
| Permissions | Claims Worker | Claims Administrator |
| Ability to Email, Fax, Add, Edit, Delete, and Preview Claim Forms | ✅ | ✅ |
| Ability to Create a New Claim | ✅ | ✅ |
| Ability to Add, Edit, and Delete Claim Updates | ✅ | ✅ |
| Access to Claims Queue and Claims Dashboard | ✅ | ✅ |
| Ability to Setup Claims Settings | X | ✅ |
| Permissions | Vendor Manager | Supervisor | Manager | Administrator | Team Lead |
| Ability to Manage Employees, Departments, Teams, Roles and Permissions | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Manage Service Providers | ✅ | ✅ | ✅ | ✅ | ✅ |
| Ability to Manage Service Provider's Regions & Coverage Restrictions | ✅ | X | ✅ | ✅ | X |
| Ability to Edit Company Profile (ie, update address or logo) | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Assign Service Provider Outside of Coverage Area | ✅ | ✅ | ✅ | ✅ | ✅ |
| Ability to Mark Debtor as Violent | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Create, Edit, or Delete Case Tags | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Purchase License Plate Data | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Toggle SSN and Account Number Case Restriction | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Force Close and Delete Cases | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Create, Edit, or Delete Automation | X | X | X | ✅ | X |
| Access to Additional Reporting | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Manage Company Credit Cards | X | X | X | ✅ | X |
| Ability to Manage Case Types | X | ✅ | ✅ | ✅ | ✅ |
| Ability to Blacklist Service Provider | ✅ | X | X | X | X |
| Permissions | Switch Viewer | Switch Case Worker | Switch Manager |
| Visibility to Switch Module | ✅ | X | ✅ |
| Visibility to LPR Queue Panel on Case Page | X | ✅ | ✅ |
| Ability to set Flip Date | X | ✅ | ✅ |
| Ability to Add and Edit Switch Schedules & Rules | X | X | ✅ |
| Permissions | MBSiQ Admin |
| Ability to Access and View MBSiQ Reports | ✅ |
| Permissions | VendorConnect Client |
| Ability to Manage Service Providers, Locations, and Employees | ✅ |
| Ability to Manage VendorConnect Work Queue | ✅ |
| Ability to View Providers' Company Profiles | ✅ |
| Ability to Edit VendorConnect-specific Company Profile | ✅ |
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.