This aricle appiles to lenders, forwarder and agencies



Step 1: Go Options >  Authorize Redemption



Step 2: Fill out the form and click Complete Authorized and Release

Note: This action will allow the user to authorize and complete in one step.  The information populated in the Authorized to Release form is based on the information associated with the case. 


Enter an email address in the Notification Email field to send a notification to the appropriate contact. 



Step 3: View the Form Preview then click Save as Case Attachment 



Step 4:  Fill out the attachment Document Name then click Save 



Step 5: Send the signed redemption document back to the lender via Fax or Email