This aricle appiles to lenders, forwarder and agencies Step 1: Go Options > Authorize Redemption
Step 2: Fill out the form and click Complete Authorized and Release
Note: This action will allow the user to authorize and complete in one step. The information populated in the Authorized to Release form is based on the information associated with the case.
Enter an email address in the Notification Email field to send a notification to the appropriate contact.
Step 3: View the Form Preview then click Save as Case Attachment
Step 4: Fill out the attachment Document Name then click Save
Step 5: Send the signed redemption document back to the lender via Fax or Email
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