This article applies to agencies This article will help show you how to add a photo after you have already submitted or created the condition report. The new report will show any additional photos added to the asset recovery.
Step 1: From the case view on a repossessed case click on the Recovery chevron
Step 2: Click the Gear on the right-hand side of the recovery information
Step 3: Click on View/Edit
Step 4: From the Asset Recovery form click on the Condition & Photos button at the top
Step 5: Click Continue on the pop-up
Step 6: Click on the Photos Tab
Step 7: Upload the photo you would like to add to the condition report
Step 8: Click Submit
Note: The following steps are necessary in order for your client to see the updated condition report.
Step 9: From the case view, click on the Forms chevron
Step 10: Click on Recovery Related Forms
Step 11: Click on Asset Recovery Evaluation eyeball
Step 12: From the pop-up click on the intended collateral
Step 13: Once the form pops up make sure your photo has been attached and then Save as Case Attachment
Step 14: Fill out the opo-up and click Save
Step 15: Under the Attachments chevron click on the Gear for the new condition report
Step 16: Transfer the document to the lender/forwarder.
Click here to access the article How to Edit a Submitted Asset Recovery