This article applies to agencies As a Service Provider, you have the ability to edit your asset recovery even after it has been submitted to the client. After you make those edits you will need to send the new condition report to the client again.
How to Edit the Asset Recovery
Step 1: From the case view on a repossessed case click on the Recovery chevron
Step 2: Click the Gear on the right-hand side of the recovery information
Step 3: Click on View/Edit
Step 4: Make the desired edits to the Asset Recovery, Condition, Photos, or Personal Property
Step 5: Click Submit to exit the process or Submit & Next to move on in the process
How to Create a New Condition Report
Note: The following steps are necessary in order for your client to see the updated condition report.
Step 1: From the case view, click on the Forms chevron
Step 2: Click on Recovery Related Forms
Step 3: Click on Asset Recovery Evaluation eyeball
Step 4: From the pop-up click on the intended collateral
Step 5: Once the form pops up make sure your photo has been attached and then Save as Case Attachment
Step 6: Fill out the opo-up and click Save
Step 7: Under the Attachments chevron click on the Gear for the new condition report
Step 8: Transfer the document to the lender/forwarder.
Click here to access the article How to Add an Additional Photo to a Submitted CR