This article applies to field service agents Click any of the links below to be taken to the corresponding how-to article. Field Service agencies can access our app RCM.
Getting Started
Sign Up with RecoveryConnect
Note: After filling out the Sign-Up form, our Support team will reach out to you to activate your account
After you log in, the links below will guide you through the process of setting up your profile and get you ready to start accepting assignments.
Company Set up Process
Step 1: Set Up and/or Add Locations
Note: In your locations, under Address Types, be sure to select one of the locations as Billing for invoicing purposes.
Step 2: Set Up Case Types - this will allow clients to know what types of assignments you are able to work
Step 3: Set Up Coverage Area - this lets clients know your agency's assignment coverage area
Step 4: Set Up Service Items - this will help with invoicing through RecoveryConnect
Step 5: Managing Entities - this will help you connect to SCR Group and other clients or other entities
Step 6: Email Notification Set up - this will allow you to receive emails or web notifications when certain functions have occurred
Tips & Tricks
RCM
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My Cases
How to Create an Invoice
How to Review Billing