This article applies to lenders, forwarders and agencies
How to Place a Redemption Hold
Step 1: Go to Options > Redemption Hold
Step 2: Add and Update and enter an email address in the Notification Email field to send a notification to the appropriate contact.
Note: This will act as a public update under your updates tab
Step 3: Click Redemption Hold
How to Remove Redemption Hold
Step 1: Go to Options > Redemption Hold
Step 2: Add and Update and enter an email address in the Notification Email field to send a notification to the appropriate contact.
Step 3: Click Remove Redemption Hold