RCM Mobile User Guide
MBSi's new RCM is here and offers an enhanced user experience! To assist our customers in getting familiar with the App we have created a series of Articles that gives end to end information about the application and its usage. The articles are organized to provide detail information in step by step structure, following points are covered in this document
This article applies to agency field agents and field agent supervisors The RCM filter options allow you to select which cases populate on your Map. It...
Tue, 12 Apr, 2022 at 3:13 PM
This article only applies to agency company admins Individual user permissions are found on the Company Employees page in your Company Profile. ...
Tue, 12 Apr, 2022 at 3:15 PM
This article applies to agencies Completing the Asset Recovery Form Step 1: After the collateral has been marked On-Hook, complete the Asset Re...
Mon, 18 Jul, 2022 at 8:36 AM
This article applies to field agents and field agent supervisors
Mon, 26 Sep, 2022 at 12:04 PM
This article applies to field agents, field agent supervisors and admins The icons in the RCM To-do from left to right are: Icon 1 - Asset Recover...
Mon, 4 Apr, 2022 at 8:58 AM
This article applies to agency field agents and field agent supervisors You have two options to complete the required phots for the asset recovery ...
Tue, 12 Apr, 2022 at 3:48 PM
This article applies to field agents and lot personnel On Lot for RCM allows agencies to manage post repo activity, like authorize transport and rel...
Thu, 11 Jul, 2024 at 12:17 PM
This article applies to company admins with field agent employee types RCM now gives users the ability to accept or decline cases within the...
Thu, 12 Sep, 2024 at 12:10 PM