Case/Profile Management - (Agencies)

How to Save A Report to the Home Screen Dashboard
This article applies to everyone Saving reports to your home screen dashboard is beneficial to you and your company.  Customer or pre-built reports ...
Mon, 2 Oct, 2023 at 11:44 AM
Illinois Privacy Data Law Requirements
This article applies to lenders, forwarders and agencies Illinois has passed a law where repossession companies need to remove any privacy data from th...
Mon, 29 Jan, 2024 at 11:17 AM
How to Find the Client or Lienholder ID in RecoveryConnect
This article applies to company admin users In the event that you need to find out the ID number of your Client or Lienholder these steps will allow ...
Tue, 2 Jul, 2024 at 10:41 AM
How To Mark a Case - Violent Event
This article applies to everyone. Violence against recovery agents has become an increasing concern in the repossession industry. Violent Event systemat...
Mon, 14 Apr, 2025 at 1:20 PM
Spotter Driver Overview
This article applies to spotters  Step 1: Log into the spotter portal – Use this URL https://gospotter.io/ and enter your username and password. ...
Wed, 11 Jun, 2025 at 11:40 AM
Spotter Admin Overview
This article applies to spotter admins Step 1: Click the following URL: https://gospotter.io/ to log in to the spotter portal. Please enter your ...
Wed, 11 Jun, 2025 at 11:38 AM
Case Import Tool - How to Use the RDN Template
This article applies to company admins and alpha tester employee types The RDN template is a specialized importer profile building tool, created to ...
Tue, 24 Jun, 2025 at 7:50 AM