Case/Profile Management (Forwarders)

How to Complete On-Hook & Asset Recovery - Forwarder
This article applies to forwarders  Completing On Hook On-Hook allows you to mark the collateral repossessed as soon as it is recovered and you can ...
Mon, 13 Dec, 2021 at 3:15 PM
Lot Management: How To Enable or Disable Storage Lots
This article applies to forwarder company admins  As a forwarder, you have the ability to manage the new and existing storage lots for your connected...
Fri, 6 May, 2022 at 8:50 AM
Case Details - Status & Actions (Forwarders)
This article applies to forwarders Once a case is created in the system, the Case Details page provides all information related to the case.  No...
Thu, 5 May, 2022 at 11:07 AM
How to Use Case Alerts
This article applies to company admins and case workers Case alerts are useful for communicating between internal employees, by putting an alert on ...
Thu, 11 May, 2023 at 1:37 PM