Case/Profile Management (Lenders)

Complaints
This article applies to lenders, forwarders and agencies MBSi has been tracking complaints for years using the Vendor Comply system in our legacy platf...
Thu, 27 Apr, 2023 at 9:04 AM
On-Hook Photo & Reporting
This article applies to everyone  Released 4/10/2023 RecoveryConnect mobile now has an optional On Hook photo for agents in the field. With the increas...
Tue, 11 Apr, 2023 at 5:40 AM
Switch - How to Add an LPR
This article applies to clients with switch manager access This function will allow you to create an LPR case prior to the Switch date.   Step 1...
Tue, 25 Apr, 2023 at 9:16 AM
Switch - Employee Types
This article applies to lender, forwarder and agency users  Currently, Switch has two user types associated with it.   Switch Manager - Having...
Tue, 4 Apr, 2023 at 11:30 AM
How to Close and Re-Assign a Case Using Switch
This article applies to lenders and forwarders using Switch  Switch provides an organization with the unique ability to set rules and schedules within t...
Tue, 26 Sep, 2023 at 7:00 AM