This article applies to agencies Your company is now ready to migrate. Log into https://recoveryconnect.mbsicorp.com/ and flip the MIGRATE IREPO switch at the top of the page to begin the migration process.
Next, you will see this pop-up to confirm you want to move forward
We migrate over all the iRepo cases assigned to your agency since April 2020.
Note: If you see a 0 for migrated iRepo cases where you should have a number, please email move@mbsicorp.com to let us know something does not look right to you.
Initial Set Up Tasks
Set up your Lots https://mbsicorp.freshdesk.com/support/solutions/articles/66000400393-set-up-or-edit-lots
Set up your Users https://mbsicorp.freshdesk.com/support/solutions/articles/66000411703-set-up-users
Set up your Case Types https://mbsicorp.freshdesk.com/support/solutions/articles/66000349460-set-up-case-types
Set up your Coverage Area(s) https://mbsicorp.freshdesk.com/support/solutions/articles/66000331306-set-up-coverage-area-s-
Set up your Zone(s) https://mbsicorp.freshdesk.com/support/solutions/articles/66000331123-set-up-zones
Set up your Service Item Fees https://mbsicorp.freshdesk.com/support/solutions/articles/66000403349-set-up-service-item-fees-and-tax-rates
Set up your Connected Entities https://mbsicorp.freshdesk.com/support/solutions/articles/66000354080-entities
Optional/Additional Tasks After Initial Set Up
Create custom icons for your map https://mbsicorp.freshdesk.com/support/solutions/articles/66000379220-set-up-custom-icons
Set up the post-recovery scheduler for personal property, redemption, keys, and transport appointments https://mbsicorp.freshdesk.com/support/solutions/articles/66000345786-appointment-scheduler-set-up
Managing cases https://mbsicorp.freshdesk.com/support/solutions/articles/66000331519-case-details-status-actions
Auto case assignment using zones https://mbsicorp.freshdesk.com/support/solutions/articles/66000353932-assigning-zones
Creating cases https://mbsicorp.freshdesk.com/support/solutions/articles/66000345394-how-to-create-a-case
RCM Tasks
RCM Dashboard - https://mbsicorp.freshdesk.com/support/solutions/articles/66000359996-rcm-dashboard
RCM Menu Bar - https://mbsicorp.freshdesk.com/support/solutions/articles/66000325489-rcm-menu-bar
RCM Manage case - https://mbsicorp.freshdesk.com/support/solutions/articles/66000325537-how-to-mark-a-case-as-repossession-pending-on-hook-